Ross Erler
Ross Erler at O'Steen Volvo Cars of Jacksonville

Ross Erler

GM

O'Steen Volvo Cars of Jacksonville

10863 Philips Hwy
Jacksonville, FL 32256

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Ross Erler

February 06, 2026

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about O’Steen Volvo Cars of Jacksonville! I was treated with genuine kindness and respect. The entire team was incredibly friendly, professional, and efficient, ma More

by asarver10
Sales Price Transparency
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Recommend Dealer
Yes
Feb 06, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that your experience at O’Steen Volvo Cars of Jacksonville was smooth, stress-free, and enjoyable. Our team takes great pride in providing honest, friendly, and professional service, and it means the world to know that it made such a positive impact on your visit. We can’t wait to welcome you back in the future, and we truly appreciate you recommending us to others. Thank you again for choosing O’Steen Volvo Cars of Jacksonville!-AS

February 04, 2026

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Excellent service and no pressure. Very knowledgeable and would definitely recommend Almir, Ross, and Paul True professionals. More

by gsoli79
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Recommend Dealer
Yes

Other Employees Tagged: Paul C, Almir T

Feb 04, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We’re thrilled to hear you received excellent, no-pressure service from our team. Almir, Ross, and Paul truly are professionals, and we’re glad their knowledge and dedication made your experience a great one. We sincerely appreciate the recommendation and look forward to assisting you again in the future!-AS

January 01, 2026

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Very easy purchase, no pressure, just a straight forward experience. Now just filling space on the review. More

by bcnelsen
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Recommend Dealer
Yes

Other Employees Tagged: Jason T

Jan 02, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you for the 5-star review! We truly appreciate you taking the time to share your experience. We’re glad to hear your purchase was easy, straightforward, and pressure-free—that’s exactly the experience we strive to provide every customer. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨-AS

December 20, 2025

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Wonderful customer service! Jason did a great job answering my questions and giving me information about the cars I looked at. Ross was great, worked the numbers to give me what More

by e.love1
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Recommend Dealer
Yes

Other Employees Tagged: Jason T , Woody

Dec 22, 2025

O'Steen Volvo Cars of Jacksonville responded

We’re thrilled to hear that you had such a great experience with our team. Jason takes pride in making sure all questions are answered and that you have the information you need to feel confident in your decision. Ross and Woody truly go above and beyond to ensure our customers receive the best possible deal and financing options, so your kind words mean a lot to all of us. Providing the best car-buying experience is always our goal, and we’re honored to know O’Steen Volvo Cars of Jacksonville delivered that for you. Thank you for choosing us—we truly appreciate your business and look forward to serving you again in the future! 🚙✨ -AS

November 26, 2025

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My salesperson, Salma was professional and persistent. She is the reason I purchased my vehicle from O Steens. More

by jssanderbeck
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Recommend Dealer
Yes

Other Employees Tagged: Salma B

Nov 29, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re thrilled to hear that Salma provided you with professional and attentive service throughout your car-buying experience. Her dedication to our customers truly reflects the values we strive for at O’Steen Volvo Cars of Jacksonville. We’re grateful you chose to purchase your vehicle with us, and we hope you enjoy it for many miles to come. If you ever need anything, we’re here to help!-AS

September 28, 2025

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My experience was excellent. Everyone was very pleasant, helpful, and friendly. Very nice dealership. Did not feel pressured and I absolutely love the new vehicle! More

by Jennifer R
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Recommend Dealer
Yes
Sep 29, 2025

O'Steen Volvo Cars of Jacksonville responded

Jennifer, Thank you for your wonderful review! We're so glad to hear that you had an excellent experience and felt comfortable throughout the process. It's great to know you love your new vehicle — that's what it's all about! We truly appreciate your kind words and hope you enjoy every mile in your new car. Welcome to the O'Steen Volvo Cars of Jacksonville family!-AS

September 03, 2025

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Between Ross, Kevin Gonzalez, and Woody (Finance Director), my experience was truly excellent. I am MOST grateful for everything they did to make sure this experience met my highest expectations. More

by W.DIFILIPPO
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Gonzalez, Woody

Sep 05, 2025

O'Steen Volvo Cars of Jacksonville responded

Bill,Thank you so much for your kind words and thoughtful review. We're thrilled to hear that Ross, Kevin Gonzalez, and Woody were able to provide you with an excellent experience. Your satisfaction is our top priority, and it means a great deal to us that we met your expectations. We truly appreciate your trust and your business. If there's ever anything more we can do for you, please don’t hesitate to reach out. -AS

August 20, 2025

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Everything was great. Lisa was very knowledgeable and guided me through selecting a new vehicle as well as all the features. More

by dperrine
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Fitzpatrick

Aug 21, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Lisa was able to guide you through the process with her knowledge and support. Enjoy your new vehicle, and please don’t hesitate to reach out if you have any questions in the future!-AS

August 15, 2025

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This is the best vehicle I have ever purchased and I have purchased more I can remember. If I have the need for another automobile I will come to this dealer. More

by jjfeb06
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Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the amazing feedback! We're honored to hear that this is the best vehicle you've ever purchased — that means a lot, especially coming from someone with plenty of experience. We're grateful for your trust in us and would be thrilled to help you again whenever the time comes. Enjoy every mile in your new vehicle!-AS

August 06, 2025

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Nathan, Ross, Jason, Selma, and everyone at O’Steens Volvo were most professional. They worked together as a team to ensure all of my questions were answered. Nathan was most patient allowing me to lo More

by pettigrewsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nathan K, Salma B , Rob Davidson, receptionist,

Aug 07, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Nathan, Ross, Jason, Salma, and the rest of our team at O’Steen Volvo Cars of Jacksonville made such a positive impression. We’re especially glad Nathan was able to provide the time, patience, and knowledge you needed to explore your options comfortably — especially when it comes to today’s tech features! Your feedback means a lot to us, and we’re grateful you chose to work with our team. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything down the road!-AS

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