Russell Sartin
Russell Sartin at Rainbow Chrysler Dodge Jeep LLC

Russell Sartin

Parts and Service Director

Rainbow Chrysler Dodge Jeep LLC

301 River Highland Blvd
Covington, LA 70433

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4.6
275 Reviews
4.6

275 Reviews

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275 Reviews of Russell Sartin

April 13, 2026

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Employee Rating

Customer service is very friendly and communicative throughout the process. Glad they are there to help! More

by elisen12
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Hi Elison! Thank you for sharing your feedback about our friendly and communicative service team! We appreciate your business and hope to see you again at Rainbow Chrysler Dodge Jeep Ram Fiat.

April 13, 2026

Dealership Rating
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Extremely poor customer service, incompetent mechanics, Started a job and did not finish, had to tow truck to another shop. Will never use this place ever again More

by mpb12232000
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Recommend Dealer
No

April 11, 2026

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It would be nice if they had car's available for when have to leave vehicle for a few days More

by radtwins15
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Recommend Dealer
Yes
Apr 13, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Hi Rad! Thank you for leaving us this five-star review and for your feedback about loaner cars, which will be passed on to our team at Rainbow Chrysler Dodge Jeep Ram Fiat! We'll see you next time!

April 11, 2026

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My Jeep 2010 Wrangler anti-lock break failure issue was not fixed. The dealer failed to fix the problem. More

by gerard.thomas124
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Recommend Dealer
No

April 08, 2026

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I recently had my vehicle serviced there and according to the “checklist” all my fluid levels were good and my tires were fine. Prior to dropping my truck off for service I already knew I had a nail in my dr More

by raynegranger
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Recommend Dealer
No

April 06, 2026

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timely and efficient They kept me updated the the way that I asked them to. More

by rgautreaux
Recommend Dealer
Yes
Apr 07, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for the positive feedback about your recent experience with our Rainbow Chrysler Dodge Jeep Ram Fiat team! We look forward to serving you again next time!

March 28, 2026

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Purchased a 2020 Wrangler with 19,000 miles on it when purchased dealership said they would correct the paint issues with the corrosion that the factory was aware of was a defect. when I went to question More

by captmob
Recommend Dealer
No

March 23, 2026

Dealership Rating
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Computer update to reset code, plus a recall. Quick and professional. The 15 word minimum is annoying. More

by lbraspino
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Recommend Dealer
Yes
Mar 24, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Hi lbraspino! Thank you for choosing Rainbow Chrysler Dodge Jeep Ram Fiat. We are grateful for reviews like yours to our sales/service team! Have a great day.

March 22, 2026

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Always good courteous service with fair price. Been relying on them for years. Keep m2013 jeep in good order More

by jsabatier1
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Recommend Dealer
Yes
Mar 24, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Hi Sabatier! Thank you for your continued trust and support! We truly appreciate your kind words and look forward to serving you again at Rainbow Chrysler Dodge Jeep Ram Fiat. Safe travels!

March 17, 2026

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Employee Rating

Fantastic service! Service and sales team were amazing! They serviced my truck after a light popped on. After they fixed it. They called me to make sure it was still do More

by christusa1
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Recommend Dealer
Yes

Other Employees Tagged: Lee Eikel, Connor Eikel

Mar 18, 2026

Rainbow Chrysler Dodge Jeep LLC responded

Thank you for choosing Rainbow Chrysler Dodge Jeep Ram Fiat and for sharing your feedback. We'll be here for you and your truck whenever you need us in the future. Until next time!

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