Russell Sartin
Parts and Service Director
Rainbow Chrysler Dodge Jeep LLC
301 River Highland Blvd
Covington, LA 70433
275 Reviews
Write a Review275 Reviews of Russell Sartin
April 13, 2026
Extremely poor customer service, incompetent mechanics, Started a job and did not finish, had to tow truck to another shop. Will never use this place ever again mechanics, Started a job and did not finish, had to tow truck to another shop. Will never use this place ever again More
April 08, 2026
I recently had my vehicle serviced there and according to the “checklist” all my fluid levels were good and my tires were fine. Prior to dropping my truck off for service I already knew I had a nail in my dr the “checklist” all my fluid levels were good and my tires were fine. Prior to dropping my truck off for service I already knew I had a nail in my driver rear tire, my def fluid, and wiper fluids were low. So I have no faith they even checked More
March 28, 2026
Purchased a 2020 Wrangler with 19,000 miles on it when purchased dealership said they would correct the paint issues with the corrosion that the factory was aware of was a defect. when I went to question purchased dealership said they would correct the paint issues with the corrosion that the factory was aware of was a defect. when I went to question it they said no problem bring it in will send to the body shop and see what was necessary to be done. I asked if there was any time sequence involved in this paint repair that was promised when we purchased a vehicle they should know whenever you get a chance. On two different occasions I ask about the paint situation and could someone just make a determination so I can make arrangements to get it to the shop. This is a work vehicle that we use every day so it’s inconvenient to be out of the opportunity to have it available now the dealership says it passed the time of the repair of the paint just my two cents will not buy another jeep from them and we’re looking for another one now for myself, this one was my wife’s company car More
March 17, 2026
Fantastic service! Service and sales team were amazing! They serviced my truck after a light popped on. After they fixed it. They called me to make sure it was still do Service and sales team were amazing! They serviced my truck after a light popped on. After they fixed it. They called me to make sure it was still doing well. I will be back! More
Other Employees Tagged: Lee Eikel, Connor Eikel

