

Russell Sartin
Parts and Service Director
Rainbow Chrysler Dodge Jeep LLC
301 River Highland Blvd
Covington, LA 70433
222 Reviews
Write a Review222 Reviews of Russell Sartin
September 10, 2025
The Jeep technicians diagnosed the problem (my TIPM). However, they said that they could not get the part for my 2013 Jeep Wrangler Sport and didn't know how long it might be whether 1 or 6 months. No However, they said that they could not get the part for my 2013 Jeep Wrangler Sport and didn't know how long it might be whether 1 or 6 months. Now their fault. It's Jeep's fault for not stocking a part that frequently goes out. Instead I got a refurbished one in about 6 days and plugged it in. Seems to be working. If Jeep cannot get new ones then they should get refurbished ones with less of a warranty. By the way, my refurbished one comes with a lifetime warranty. More
September 02, 2025
This dealership has always been very accommodating. appointments are easy to schedule. Having a shuttle has been very helpful for me when I have to get my car serviced or looked at. appointments are easy to schedule. Having a shuttle has been very helpful for me when I have to get my car serviced or looked at. More
September 02, 2025
This dealership is always professional and quick. The scheduling process is always very easy. They are caring of recalls and always ready to get me squared away. The scheduling process is always very easy. They are caring of recalls and always ready to get me squared away. More
August 28, 2025
Always get what I need when I need it at great prices and the this dealership goes the extra mile!! the this dealership goes the extra mile!! More
Other Employees Tagged: Lee Eikel, Mark Leblanc, Connor Eikel , Wayne,Bryan,David,Joey
August 19, 2025
The dealership is easy to make an appointment with. They are very thorough and do service within a timely manner. I highly recommend their service department. They are very thorough and do service within a timely manner. I highly recommend their service department. More
August 13, 2025
I will never use this dealership again. They kept my vehicle for over a week to change one part that had nothing to do with the problem. I had to bring it back the next day for the same sym They kept my vehicle for over a week to change one part that had nothing to do with the problem. I had to bring it back the next day for the same symptoms. They misdiagnosed the problem again and were going to order another part that was once again not in stock. The service advisor was going to have the service manager call me the next day. I never heard from the service manager and have not been contacted by the dealership to arrange for the second attempted repair. I brought the vehicle to another dealer ship and they diagnosed the problem and completed the repair in less than two days More
August 07, 2025
The dealer told me my truck needed brake pads Rogers and hub assembly, at the price of $3800, I told them to put it back together, I brought it to another shop ,my pads and hub assembly was good just had to hub assembly, at the price of $3800, I told them to put it back together, I brought it to another shop ,my pads and hub assembly was good just had to get rotors turned to the tune of $400 ,the service department guys was very very nice but your service prices are pricing you out the business, if you came down on your prices and gave a honest quote it would get you more business in the long run , thanks More

