Russell Tambourine
Russell Tambourine at Gettel Kia of Bradenton

Russell Tambourine | Page 17

Assistant Service Manager

Gettel Kia of Bradenton

6423 14th St W
Bradenton, FL 34207

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4.8
489 Reviews

Dealership Experience

5 yrs, 1 mo

4.8

489 Reviews

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489 Reviews of Russell Tambourine

May 18, 2023

Dealership Rating
Employee Rating

They were very quick and courteous. We came to have a recall item taken care of. They even ran the car thru the wash bay and vacuumed it for us. More

by SUSANFLOWERGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Gettel Kia of Bradenton responded

Thank you for your awesome review!

May 12, 2023

Dealership Rating
Employee Rating

Dealership was quick to get my vehicle serviced. Russell was helpful getting me an Uber home while I waited. The experience was better than anticipated. More

by JPETREE425@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Russell Tambourine

May 27, 2023

Gettel Kia of Bradenton responded

Thank you for your marvelous review!

May 10, 2023

Dealership Rating
Employee Rating

Excellent service. Will is the best. They fit me in right away, ordered tire and installed it next day. Can't ask for more. Love this dealership. Thanks Will, youre a c More

by rkleebauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Cummings, Jeff Jurek , Matt and Parker

May 27, 2023

Gettel Kia of Bradenton responded

Thank you for your wonderful review and kind words! So happy we were here to help!

May 07, 2023

Dealership Rating
Employee Rating

They have improved a lot, compared to before they remodeled. People seem to be more knowlegeable also. More

by TLEE.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Cummings, Jeff Jurek , Javier Chavez, Matthew Stroud

May 27, 2023

Gettel Kia of Bradenton responded

Thank you for your amazing review!

May 07, 2023

Dealership Rating
Employee Rating

Very professional car was fixed, work was started by the appointment time. Russell kept us up to date as work progressed More

by Rschuep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2023

Gettel Kia of Bradenton responded

Thank you for your mazing review!

May 06, 2023

Dealership Rating
Employee Rating

They failed to write up a form when I dropped car off. So when I called to see if it was ready they didn’t even know where my car was. So wasn’t dire when they said! More

by BECKY.SUNDALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Javier Chavez

May 27, 2023

Gettel Kia of Bradenton responded

We apologize for your terrible experience. We strive to give the best service, so we are so sorry we did not provide this for you. Please call and ask for customer relations so we can gather a little more information 941-756-5511. Thank you.

May 06, 2023

Dealership Rating
Employee Rating

Nice waiting room, nice staff, prompt service, easy access to service drive, fixed right the first visit. More

by trackrats58
Recommend Dealer
Yes

Other Employees Tagged: William Cummings, Jeff Jurek , Matthew Stroud

May 27, 2023

Gettel Kia of Bradenton responded

Thank you for your excellent review!

May 06, 2023

Dealership Rating
Employee Rating

Never had any issues. Kind and courteous always. Fast and efficient service. Always satisfied. Appointments whenever I need them More

by gerrig7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2023

Gettel Kia of Bradenton responded

Thank you for your fantastic review!

May 06, 2023

Dealership Rating
Employee Rating

Comfortable waiting area. Work was done in the amount of time estimated. Thorough review of the work that was done in my car More

by cmlaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2023

Gettel Kia of Bradenton responded

Thank you for your splendid review!

May 03, 2023

Dealership Rating
Employee Rating

Russell was extremely rude, not welcoming, and condescending. If I could give him 0 stars I would. He talked over me and was completely uninterested in the problems I was having. Instead, he blame More

by Amycbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2023

Gettel Kia of Bradenton responded

Thank you for your feedback and we apologize for your negative experience. It is never our intentions to have anyone leave feeling the way you did. We have passed along your feedback to management.

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