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23 Reviews of Rusty Wallace
Verified Customer
June 25, 2025
Paul Emmi made this transaction for us very pleasant. Very nice gentleman and very knowledgeable he spent a lot of time setting up screen for voice control for us and took his time so we were very well i Very nice gentleman and very knowledgeable he spent a lot of time setting up screen for voice control for us and took his time so we were very well informed and confident we could handle. Paul made it easy for us with no pressure and very professional. Ricardo in finance department was very helpful and knowledgeable and getting us all lined out with the extra insurance coverage and put our remaining time on the new car. Very professional no pressure just informed us in a positive way. These 2 gentlemen made it a pleasurable best two I have ever dealt with at any car dealership. More
by PMMOONEY1
June 05, 2025
Wallace Genesis is more of the same ol' shady car sales shell game. I found a car I liked online, made contact, then got a confirmation the vehicle was available. I arranged to go the next day over a few e shell game. I found a car I liked online, made contact, then got a confirmation the vehicle was available. I arranged to go the next day over a few emails: Got a confirmation. A sales manager proceded to called and confirm that very evening for the/my next days appointment. Car Available: Affirmative. Time: Affirmative — "I'll be there" The next day, before driving an hour to the Wallace Genesis dealer, I responded in the affirmative to yet another, "Good news about the car you are interested in ... it's still available!" And, ... Perhaps you've guessed where this is going ... Upon my arrival—NO VEHICLE; "Sorry, the car was sold ... we have a deposit on the vehicle. THIS after no fewer than four confirmations. Three confirmations over email, plus one verbal confirmation from the sales manager. In a world where your average retail chain can keep 50,000–150,000 skus under pretty tight inventory controls for the sake of online fufillment—surely a car dealership can keep tabs on 500-or-so $20k+ used cars. They certainly can—they choose not to. That's what you get when smoke-and-mirrors are your MO—A Shell Game. Note: I later noticed Wallace Genesis attempts to sell used car certifications at a hefty price on their used cars [$899 to $1999 that I noticed] — Nothing shady about that at all ... More
by JP
Other Employees Tagged: AJ, Mikayla
April 23, 2025
Jay Gonzalez was awesome! If it wasn’t for him and his pursuit to close this deal. It would’ve been my 3rd time to walk out on Wallace Genesis in Stuart, FL. Thank you Jay!!! If it wasn’t for him and his pursuit to close this deal. It would’ve been my 3rd time to walk out on Wallace Genesis in Stuart, FL. Thank you Jay!!! More
by kenny456
Other Employees Tagged: Gonzalez, Jay
April 22, 2025
Paul was good to work with again. His assistant Pj was very helpful. And Rico in finance was good. This is the second car I’ve bought at Wallace Hyundai. I’ll probably go there for my His assistant Pj was very helpful. And Rico in finance was good. This is the second car I’ve bought at Wallace Hyundai. I’ll probably go there for my next car More
by WPAGE1028
April 17, 2025
The simplest, straightforward buying experience I’ve ever had. Dealer personnel followed up from an online inquiry and the experience was very helpful, comfortable and real. had. Dealer personnel followed up from an online inquiry and the experience was very helpful, comfortable and real. More
by BPFORMAN
April 14, 2025
I was immediately welcomed upon entering the dealership and shown all cars Genesis has for sale. The salesman explained each car's features and the differences in price between the different models. and shown all cars Genesis has for sale. The salesman explained each car's features and the differences in price between the different models. More
by MTNMANBARLOW
