Ryan Ballweg | Page 4

Gebhardt kept the focus on meeting my needs and, throughout the process, listened and offered options. Their approach made buying a pleasure. throughout the process, listened and offered options. Their approach made buying a pleasure. More

by lee54 Verified Customer Verified Customer

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Aileen and the dealership were great and incredibly helpful and made sure to take care of whatever problems and needs we had! Would recommend any day! helpful and made sure to take care of whatever problems and needs we had! Would recommend any day! More

by tuanle0716 Verified Customer Verified Customer

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I mostly worked with Aileen and she was great. The whole process was simple and quick. Easily the best car buying experience I've ever had. Thank you. The whole process was simple and quick. Easily the best car buying experience I've ever had. Thank you. More

by rdrake1359 Verified Customer Verified Customer

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Excellent service. 3rd vehicle from Gephardt. Ryan was very nice as was Marvin. We’ve bought enough vehicles to not deal with sales crap. This was very pleasant. 3rd vehicle from Gephardt. Ryan was very nice as was Marvin. We’ve bought enough vehicles to not deal with sales crap. This was very pleasant. More

by jacki1 Verified Customer Verified Customer

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I did most of the review and research remotely with Aileen supplying support and coordinating activities. She was fair in her assessment of the vehicle and looked for a solution to close the sale. Well Aileen supplying support and coordinating activities. She was fair in her assessment of the vehicle and looked for a solution to close the sale. Well done to her! More

by mwsullivan Verified Customer Verified Customer

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I appreciated that James and Ryan allowed us to return the car we first purchased after a few days and let us buy a second car, which we are very happy with. While James is a nice guy, he knows surprisi the car we first purchased after a few days and let us buy a second car, which we are very happy with. While James is a nice guy, he knows surprisingly little about the cars and the sales process, and he does not follow through on anything he says he will do without several reminders. Ryan seems to be very knowledgeable, and I would have given him 5 stars. But he is a manager, and he should not have let so many promises languish. Furthermore, he should not have allowed the incomplete CPO inspection that was sent to BMW and then had to be re-done. The whole process of getting the small amount of promised work done on the car and getting it "CPOed" ended up taking a month after we the day that we made the purchase. I think that the manager must take some responsibility for this long process. As for the actual financial deal, this was done by Lucy. She was a fast talker, and we felt that she misled us about the extended warranty and service options. And we ended up without receiving the documents with the key information about the options that we had selected. We did appreciate Todd for sitting down with us the next day and explaining clearly to us the things that Lucy had glossed over. He also gave us the documents that Lucy had not given to us. Overall, we are not really upset about our experience; we just felt that James and the rest of the team should have paid more attention to the details that would have made the process smoother and more efficient. More

by TMINTON Verified Customer Verified Customer

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Excellent customer service. Very much appreciated him and the entire team. Exceeded all expectations! Bravo! Very much appreciated him and the entire team. Exceeded all expectations! Bravo! More

by RVANEYLL18 Verified Customer Verified Customer

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This was our second CPO purchase at Gebhardt. This experience was as satisfying as the first. Jason was personable, helpful, and professional. Our deal was fair and the X5 was delivered in exce This experience was as satisfying as the first. Jason was personable, helpful, and professional. Our deal was fair and the X5 was delivered in excellent condition. Todd and Ryan even made the paperwork fun! Shout out to the service department too. All four of our BMW's have been serviced at Gebhardt and we wouldn't think of taking them anywhere else. More

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I love my car! Marvin was a wonderful person to work with during the sales process. And Ryan couldn't be beat for financing. They both made sure I felt comfortab Marvin was a wonderful person to work with during the sales process. And Ryan couldn't be beat for financing. They both made sure I felt comfortable, always going the extra mile for me. This is my second great experience at this dealership..don't hesitate to see if they can make you happy. More

by MOSEMAN11 Verified Customer Verified Customer

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Marvin and Ryan were truly professional, but also fun and easygoing. Gebhardt has a good team there!! easygoing. Gebhardt has a good team there!! More

by joe@centerlinealfa.com Verified Customer Verified Customer

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