Ryan Caldwell | Page 4

40k service I started using White Allen last year when I became unhappy and treated poorly by another VW dealer in the area. They were very polite and listened t I started using White Allen last year when I became unhappy and treated poorly by another VW dealer in the area. They were very polite and listened to the problem I was having with my Jetta. I was so frustrated I didn't think I would even keep my car. They were very through and found the problem. It was fixed. I know that cars are expensive to repair these days, but they tend to be cheaper than their competitor. Yesterday I had my 40k service done at their new facility. What a nice place. The people were so friendly. Just love all the VW merchandise! The competitor is only 10 minutes from my house but I drive 40 minutes to have White Allen take care of my car! More

by RAGDOLLANDY1 Verified Customer Verified Customer

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oil chang Oil change and tire rotation was very costly. I had a Honda before my VW and White Allen oil change for the my Honda was $39 vs $89 for WA VW This wi Oil change and tire rotation was very costly. I had a Honda before my VW and White Allen oil change for the my Honda was $39 vs $89 for WA VW This will probably be my last oil change at WA VW More

by CHARTONY Verified Customer Verified Customer

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60k service Very informative , excellent service. Friendly and helpful. Ryan was excellent and the check out process was fas and easy. New facility is nice. G Very informative , excellent service. Friendly and helpful. Ryan was excellent and the check out process was fas and easy. New facility is nice. Great job More

by ipampublic Verified Customer Verified Customer

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Awesome service department! We scheduled our Golf TDI for phase 2 emissions service with the other VW dealership in Dayton (where the car was purchased), and had the worst experi We scheduled our Golf TDI for phase 2 emissions service with the other VW dealership in Dayton (where the car was purchased), and had the worst experience imaginable (bottom line they were unknowledgeable & had a poor concept of customer service to say the least!). Ended up having to reschedule the service with White Allen VW, & wished we’d done so in the first place after such an efficient and pleasant experience. We will continue to use White Allen VW for all our service needs, and will recommend them as much as possible! More

by MPATEFL Verified Customer Verified Customer

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Awesome as always The team was polite and respectful as always. I appreciate their attentiveness and respect. Drop off and pick up was easy once I found Out Volkswagen The team was polite and respectful as always. I appreciate their attentiveness and respect. Drop off and pick up was easy once I found Out Volkswagen moved to the new building More

by BRADLEYJBORCHERS Verified Customer Verified Customer

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New Building Everything went well. But, it might have been nice that the scheduler mention that VW moved to a new building. Our last visit was obviously prior to t Everything went well. But, it might have been nice that the scheduler mention that VW moved to a new building. Our last visit was obviously prior to the move. My husband had to go looking to find someone to ask. I was waiting a couple hundred feet away to pick him up. He did not have his cell phone with him. Finally grew impatient and got out of my car to see that they moved and a sales rep told me what to do. Husband concurrently called me using Service's phone on my cell phone to tell me what happened. More

by Anonymous in Dayton Verified Customer Verified Customer

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Tiguan wouldn’t start! My not yet 3-year old Tiguan wouldn’t start. Talked to the Customer Service Rep, Ryan, who did everthing he could to help me with the situation. I fi My not yet 3-year old Tiguan wouldn’t start. Talked to the Customer Service Rep, Ryan, who did everthing he could to help me with the situation. I finally got my car into service later that day, and he took me right away. Turns out it was the battery, which was on recall anyway. The car was done in little over an hour. Ryan was very helpful and accommodating! More

by FEDORODD Verified Customer Verified Customer

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Oil change on Jetta I had no issues, car was done in a little over an hour. Took the shuttle home and they came and picked me up when the car was ready . I had no issues, car was done in a little over an hour. Took the shuttle home and they came and picked me up when the car was ready . More

by MEC81 Verified Customer Verified Customer

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Car was making noises My car was making noises so I took it in to get looked at, the same day I had an issue. They provided a shuttle to and from work. They fixed my car an My car was making noises so I took it in to get looked at, the same day I had an issue. They provided a shuttle to and from work. They fixed my car and didn't try to upsell me on anything that I didn't need. Great service. More

by NICK.E.SEXTON Verified Customer Verified Customer

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Customer friendly service experience Scheduled service visit was incredibly easy/customer friendly. I appreciate that everyone at the dealership is always pleasant and extremely helpful. Scheduled service visit was incredibly easy/customer friendly. I appreciate that everyone at the dealership is always pleasant and extremely helpful. Overall, very pleased with my experience. More

by JACLYN.SCHELL Verified Customer Verified Customer

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