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Ryan Carroll

Overview Reviews (19) Inventory (333)

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Ryan Carroll

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Ryan Carroll

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.1

19 Reviews

Overview Reviews (19) Inventory (333)

4.1

19 Reviews

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19 Reviews of Ryan Carroll

February 12, 2025

Dealership Rating

Employee Rating

Technician, Sunny was great as always. Very thorough but never oversells. I will keep going back. Very thorough but never oversells. I will keep going back. More

by jsgood340

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yolanda Daughtry

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Feb 12, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! We look forward to having you back.

February 12, 2025

Dealership Rating

Employee Rating

Very unhappy w the communication and do not wish an encounter w Jerry’s toyota on my worst enemy encounter w Jerry’s toyota on my worst enemy More

by U

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Workmanship

Service Communication

Recommend Dealer

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Feb 13, 2025 -

Jerry's Toyota responded

Thank you for taking the time to detail your experience, our service manager will be happy to discuss your visit further at jmontoya@jerrysautogroup.com.

February 07, 2025

Dealership Rating

Employee Rating

REPAIRS WERE DONE ON TIME. GREAT SYAFFF = GREAT RESULTS. ONLY CONCERN IS OUR MECHANIC DID NOT ADVISE THE COST OF THE REPAIRS COULD HAVE BEEN PAID FOR BY OUR CAR INSURANCE, WHI GREAT SYAFFF = GREAT RESULTS. ONLY CONCERN IS OUR MECHANIC DID NOT ADVISE THE COST OF THE REPAIRS COULD HAVE BEEN PAID FOR BY OUR CAR INSURANCE, WHICH WAS NOT COMMON KNOWLEDGE TO ME. More

by lou.tomaschko

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Standish, Yolanda Daughtry, Kris Brunson, Joe Kramer, Stacye Giallousis, Jeffrey Morton, Jamie Christopher, Amanda Sering, Joe Foremann

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Feb 10, 2025 -

Jerry's Toyota responded

We appreciate your detailed account of your visit to our service department! Your comments have been heard and will be brought to the notice of management so we can better serve you and our other customers.

November 27, 2024

Dealership Rating

Employee Rating

Very efficient and helpful. People were very nice.We will be back in a few months. People were very nice.We will be back in a few months. More

by Darth

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Standish

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Dec 09, 2024 -

Jerry's Toyota responded

Thank you for your kind words, Darth! We're glad to hear that you had a positive experience at Jerry's Toyota. We appreciate your business and look forward to serving you again in the future.

October 24, 2024

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Employee Rating

I always have a great fantastic pleasurable experience at Jerry’s Toyota The service is first class Jerry’s Toyota The service is first class More

by Batmanthomasmcbryant

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 24, 2024 -

Jerry's Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Jerry's Toyota. Our team strives to provide top-notch service, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future!

October 03, 2024

Dealership Rating

Employee Rating

I have bought my last two cars from Jerry’s Toyota. And will happily do again when necessary. The service is also excellent, informative. Ryan made this maintenance easy. All is much appreciated! . And will happily do again when necessary. The service is also excellent, informative. Ryan made this maintenance easy. All is much appreciated! . More

by Janet

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 04, 2024 -

Jerry's Toyota responded

We're thrilled to hear that you've had such positive experiences with us at Jerry's Toyota. Our team strives to provide exceptional service, and we're delighted to know that we met your expectations. Thank you for highlighting Ryan's excellent work. We're proud to have such dedicated team members who go above and beyond to ensure our customers are satisfied. We look forward to serving you again in the future.

August 11, 2024

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Employee Rating

Service was excellent I highly recommend getting your service done there I was definitely a happy camper when I left service done there I was definitely a happy camper when I left More

by michaelbhunter

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2024 -

Jerry's Toyota responded

Thank you for your recommendation, we appreciate your business!

Aug 21, 2024 -

Jerry's Toyota responded

Thank you for the recommendation!

July 25, 2024

Dealership Rating

Employee Rating

They took there sweet xxx time to complete the work that had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer again for any thing outside of warranty!!!!! More

by Bmoresportsfan60

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jennifer Standish, Yolanda Daughtry, Dora Sullivan, Joe Kramer, Stacye Giallousis, Jeffrey Morton , Ellen Boyd, Tammy Farley, Mary Lee, The entire service department

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Jul 26, 2024 -

Jerry's Toyota responded

Thank you for providing your feedback, we are sad to hear that you had an unpleasant experience with Jerry's Toyota. We will provide this review to management. If you would like to discuss this issue further please do not hesitate to contact mattb@jerrysautogroup.com.

May 31, 2024

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Employee Rating

Ryan was a great service advisor and had me in and out in no time! no time! More

by jasonp

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yolanda Daughtry

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Jun 03, 2024 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Ryan!

April 25, 2024

Dealership Rating

Employee Rating

Very professional, quick service in a comfortable environment. Kind service members willing to go the extra mile. environment. Kind service members willing to go the extra mile. More

by chuka.qrt1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2024 -

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively!

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Ryan Carroll

Service Advisor

Jerry's Toyota

19 Reviews of Ryan Carroll

Dealership Inventory (333 Vehicles)

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