Ryan Chatman

Everything was handled over the phone and went well. My husband did all of that. I’m recovering from breast cancer surgery and they drove the car to me and brought me the papers to sign since I was in b My husband did all of that. I’m recovering from breast cancer surgery and they drove the car to me and brought me the papers to sign since I was in bed and that was beyond helpful. I looked at cars before my surgery and always wanted a genesis but didn't think we could make it happen and we no longer have a local dealer so I was ready to get a Hyundai palisade. Luckily for me my husband knew I really wanted a Genesis and went online to find the best deal and he got it with this dealership. I have nothing but great things to say about their dealership and service in getting me this new car. I would highly recommend them to anyone looking at Genesis. More

by jbrank Verified Customer Verified Customer

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My purchasing experience at Genesis of Southbay was impeccable. The best purchasing experience I have ever had. Ryan and David gave me all of the options and worked diligently for me to get the car tha impeccable. The best purchasing experience I have ever had. Ryan and David gave me all of the options and worked diligently for me to get the car that I wanted for the price I wanted. . Thank you to the entire team. You really know how to give a full service experience.. More

by churchilljamilla Verified Customer Verified Customer

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Amazing experience. Very simple, best deal and amazing car. Process was streamlined and was a breeze. Very simple, best deal and amazing car. Process was streamlined and was a breeze. More

by issa.hawatmeh Verified Customer Verified Customer

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Frank did a great job in helping me set up and learn about the car. about the car. More

by felixshafir Verified Customer Verified Customer

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Love the car and had positive experience with salesperson, finance person was deceptive and dishonest. She included most of the cost of an extended warranty in monthly payment amount and out righ salesperson, finance person was deceptive and dishonest. She included most of the cost of an extended warranty in monthly payment amount and out right lied about giving a heavily discounted employee discount for the extended warranty for only a small increase to the monthly payment amount. More

by Shawn Verified Customer Verified Customer

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Very helpful and accommodating throughout the process. Made me and my family feel welcomed from beginning to end. Made me and my family feel welcomed from beginning to end. More

by devono Verified Customer Verified Customer

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They went above and beyond to make sure I was satisfied They took the time to make sure what was important to me mattered to them They took the time to make sure what was important to me mattered to them More

by chorrid Verified Customer Verified Customer

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Communication issues were not good. There was a lot of waiting time and a lot of shenanigans in terms of the final sales documents. I did not like the sales woman. She was pushy and tal There was a lot of waiting time and a lot of shenanigans in terms of the final sales documents. I did not like the sales woman. She was pushy and talk too fast and acted exactly as the typical sales people do which makes the whole car buying experience extremely unpleasant. More

by esteenstra527 Verified Customer Verified Customer

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Great service they deliver the car to me extra clean looks great thank you my son will be happy looks great thank you my son will be happy More

by ELILIOR Verified Customer Verified Customer

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Overcharge for services and wasn’t truthful when it came time to the payment so my family and I had to overpay time to the payment so my family and I had to overpay More

by jessiejames19871 Verified Customer Verified Customer

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