Ryan Goins

waste of time with "Miscommunication" I found an SUV through Costco Auto at Toyota of Greensboro. on the initial call, I was given a value of the discount off the listed price. did a quick test drive through Costco Auto at Toyota of Greensboro. on the initial call, I was given a value of the discount off the listed price. did a quick test drive. was ready to close the deal but I was repeatedly given out-the-door figures that did not include the Costco discount previously discussed. Not really talking about a lot of money but my concern is that I am going through Costco to avoid the negotiation process but this dealer multiple times tried to give me a different (higher) price. I came to DealerRater.com to see if this is systemic or not. I have not decided if this is a solvable issue. Once trust is broken it is difficult to resolve. I have opened a complaint with Costco not sure if I would use their site again. if this is to be resolved it would have to start with an apology and explanation of why. if the vehicle is still available I would not drive all the way back but the deal would need to be completed at my local bank. More

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Jesse Meadows was extremely helpful in completing my car purchase. I live 3 1/2 hours from the dealership and Jesse made this experience seamless. Open communication, follow up, quick responses and flexibil purchase. I live 3 1/2 hours from the dealership and Jesse made this experience seamless. Open communication, follow up, quick responses and flexibility made the experience with Jesse top not. Leon Hugh was also extremely helpful and allowed me to purchase a car a state away. Thank you Jesse and Leon for making a process I was dreading one of the easiest and more pleasant experiences I have had. More

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Toyota of Greensboro puts the customer first. Matthew Boggs is very knowledgeable, professional, personable and goes beyond the sales hype to deliver a refreshing, honest buying process. Manageme Matthew Boggs is very knowledgeable, professional, personable and goes beyond the sales hype to deliver a refreshing, honest buying process. Management support and finance staff made the entire purchase a most positive experience. Thanks Toyota of Greensboro for doing things right! More

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World class dealership. ....Professional, courteous, and knowledgeable. Neat and clean dealership with friendly helpful personnel. ....Professional, courteous, and knowledgeable. Neat and clean dealership with friendly helpful personnel. More

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Alana answered all of questions and took time with us to acclimate us to our new car. She should get a gold star for working with us today!! acclimate us to our new car. She should get a gold star for working with us today!! More

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Fantastic experience. The dealer worked to get me the best deal! Very thankful for the customer service! Highly recommend rice Toyota! Found the right car for all my needs. best deal! Very thankful for the customer service! Highly recommend rice Toyota! Found the right car for all my needs. More

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They went above and beyond to find me a car during the current shortage. I had looked at several other dealships first. Rice Toyota made it happen!! Thanks Derek & Ryan! current shortage. I had looked at several other dealships first. Rice Toyota made it happen!! Thanks Derek & Ryan! More

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Our sales-person Ryan was awesome! He was extremely patient and took the time to provide answers to all of our questions. We test drove multiple vehicles and he didn’t show the slightest bit of impatie patient and took the time to provide answers to all of our questions. We test drove multiple vehicles and he didn’t show the slightest bit of impatience while we were deciding. Initially, we weren’t dead set on buying that day and were really just doing some reconnaissance on a couple of different cars we were interested in but Ryan made us so comfortable we were encouraged to pull the trigger. Marcus from the finance department was a pleasure to deal with as well and we ended up buying an extended warranty for the first time ever based on his explanation of benefits. Overall, our car buying experience was wonderful and we would certainly work with Rice Toyota again! More

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Ryan Goins was great! He patiently answered all of our questions and made the whole buying process a breeze! We highly recommend working with him! questions and made the whole buying process a breeze! We highly recommend working with him! More

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We absolutely love our Highlander and how easy the process was from walking the lot to driving home with our new car! Ryan Goins was very knowledgeable, patient, and extremely helpful from beginning t process was from walking the lot to driving home with our new car! Ryan Goins was very knowledgeable, patient, and extremely helpful from beginning to end! Thank you so much Ryan!!! More

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