Ryan Kinkade | Page 102
Service Director
Mercedes-Benz of Fort Washington
404 Pennsylvania Ave
Fort Washington, PA 19034
1,423 Reviews
Write a ReviewDealership Experience
16 yrs, 1 mo
Industry Experience
33 yrs, 1 mo
1423 Reviews of Ryan Kinkade
December 06, 2020
Absolutely excellent service and professionalism from Fred Mielke and the entire dealership. I would preview to possibly have my detailed in the spring since it was certified and not detailed at the time Fred Mielke and the entire dealership. I would preview to possibly have my detailed in the spring since it was certified and not detailed at the time of purchase. More
Other Employees Tagged: Aaron Smith, Fred Mielke
December 06, 2020
My experience was very good, service was excellent. Turn around time was wonderful. I would recommend your dealership to anyone. Your entire staff is very courteous and kind. around time was wonderful. I would recommend your dealership to anyone. Your entire staff is very courteous and kind. More
Other Employees Tagged: Derek Witman
December 04, 2020
Bought certified car that was not properly checked and had to get my money back. Bad business. Will never use again. Who does that. Waste my time😡 had to get my money back. Bad business. Will never use again. Who does that. Waste my time😡 More
Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith
December 03, 2020
I was very happy with the experience they had Very professional and accommodating I would recommend the dealership to my friend appreciate your service hope we can do more business in the future professional and accommodating I would recommend the dealership to my friend appreciate your service hope we can do more business in the future More
Other Employees Tagged: Derek Witman
December 03, 2020
Individuals are very professional and responsive to their customers. Work on the car is done expeditiously with thorough explanations as to the work and the cost. I will continue to use them going forward. customers. Work on the car is done expeditiously with thorough explanations as to the work and the cost. I will continue to use them going forward. More
December 02, 2020
The wait time is horrible had a appointment at 8am didn’t get a call till3pm missed a day at work no loaner available.gave 2 weeks notice on loaner.I would rather have dealer work on my car but thinking fore get a call till3pm missed a day at work no loaner available.gave 2 weeks notice on loaner.I would rather have dealer work on my car but thinking foreign car shop for service. More
November 30, 2020
Derek Whitman was helpful in expediting quality service and was amply assisted by Joanne Zoren. The work was done effectively and on time. The car was washed and vacuumed after the service It was a and was amply assisted by Joanne Zoren. The work was done effectively and on time. The car was washed and vacuumed after the service It was a pleasant extra More
Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith, Derek Whitman Joanne Zoren
November 30, 2020
On 9/26/2020 I wrote a review regarding an $87 charge for an adjustment to the rearview mirror, that was not supposed to incur a charge. In short, I was finally contacted by MB of Ft. Washington and the $87 an adjustment to the rearview mirror, that was not supposed to incur a charge. In short, I was finally contacted by MB of Ft. Washington and the $87 was refunded. The problem was due to a miscommunication between the "front of the house and the back of the house" - so to speak - and they acknowledged it and corrected the mistake of the charge. I'd say that's a text book example of honesty and integrity as far as customer service management. I really appreciate that the dealership made this right, thank you. I would recommend them for service going forward. More
Other Employees Tagged: Derek Witman , Aaron Smith
November 26, 2020
Always a good experience. They are quick and courteous. Little price but what you expect for a Mercedes. My car is 2006 runs well and never been to another mechanic. Little price but what you expect for a Mercedes. My car is 2006 runs well and never been to another mechanic. More

