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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 11

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

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1,423 Reviews
not yet
rated

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 6 mos

Industry Experience

33 yrs, 6 mos

1423 Reviews of Ryan Kinkade

January 16, 2024

Dealership Rating
Employee Rating

Car runs fine, But my new key does not work. My key unlocks the door. but will not start car. I will try again after the snow. Maybe that is the problem ( too much snow on car). More

by FRANKJENKINS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jan 22, 2024

Mercedes-Benz of Fort Washington responded

Frank, I'm sorry to learn about the issue with your new key. It's possible that extreme weather conditions might be affecting it, but we'd like to ensure everything is working as expected once the snow clears up. If you continue experiencing this problem, please don't hesitate to reach out so we can assist further. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

January 16, 2024

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Employee Rating

The service work required the same time as quoted by the service manager and this displayed a good knowledge of the service work. More

by MARCUS.GUYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jan 17, 2024

Mercedes-Benz of Fort Washington responded

Hi Marcus! We're glad to know that our team at Mercedes-Benz of Fort Washington was able to provide efficient service for you. Thanks for acknowledging their expertise and taking the time to leave a review!

January 15, 2024

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Employee Rating

Frank Regalis is a great service person and one handsome devil. Highly Reccomend this dealer for service. More

by SERVICE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jan 17, 2024

Mercedes-Benz of Fort Washington responded

We're delighted to know that you had a great experience with Frank at Mercedes-Benz of Fort Washington! Your recommendation means the world to us. Thank you for your support and we look forward to serving you again in the future!

January 14, 2024

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Employee Rating

I love tge dealership we bought 2 cars in one year my experience has been great More

by SANDYMONROE17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jan 16, 2024

Mercedes-Benz of Fort Washington responded

Sandy, thank you for trusting the Mercedes-Benz of Fort Washington team with your recent purchases! We hope you're enjoying your new vehicles and look forward to working with you again in the future!

January 12, 2024

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Employee Rating

1out of 15 calls answered after 9AM. Zero calls returned. Stranded waiting for an associate to send an Uber for an hour. More

by MIAJENNIFERII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Witman

Print
Jan 16, 2024

Mercedes-Benz of Fort Washington responded

Thank you for the review. I'm truly sorry to hear about this experience and will make sure it gets looked into & addressed with the appropriate members of our team to ensure it doesn't happen again in the future. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

January 10, 2024

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Employee Rating

The most helpful and personable people and extremely knowledgeable with the vehicles and inventory and they took time to go over every option More

by WBBXR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Ryan

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Jan 10, 2024

Mercedes-Benz of Fort Washington responded

We're delighted to know you found our team at Mercedes-Benz of Fort Washington helpful and knowledgeable. We always strive to provide detailed information about all the options available. Thanks for your review!

January 09, 2024

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Employee Rating

Frank and his team were able to take a failed recall attempt from another dealership and not only repair if but made it like new again!!! GREAT WORK MERCEDES-BENZ OF FORT WASHINGTON!!! More

by PAUL@SIMPLEAGAIN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Print
Jan 09, 2024

Mercedes-Benz of Fort Washington responded

We're glad to know that Frank and our team at Mercedes-Benz of Fort Washington were able to assist you! Thank you for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

January 08, 2024

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Employee Rating

Good service. Reliable service. Prompt service recommend to fringes snd f as moly. Great attention to detail. More

by RHILL246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Print
Jan 09, 2024

Mercedes-Benz of Fort Washington responded

We're glad to know you had a positive service experience with our team at Mercedes-Benz of Fort Washington. Your recommendation means a lot! Thank you for choosing us! Safe travels!

January 08, 2024

Dealership Rating
Employee Rating

Beyond expectations. Traci and MB of FT Washington earned my heartfelt confidence and the follow up was in keeping with the industry’s highest standards More

by FRANKHINSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Print
Jan 08, 2024

Mercedes-Benz of Fort Washington responded

Frank, we're delighted to know that Traci and our team at Mercedes-Benz of Fort Washington exceeded your expectations. We appreciate the trust you've placed in us!

January 06, 2024

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Employee Rating

Easy to schedule service appointments with a loaner. Prompt service at drive-in-drop off and at check-in. Honored promised completion time. More

by JANINEONLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

Print
Jan 08, 2024

Mercedes-Benz of Fort Washington responded

Hi Janine, thank you for the 5-star rating! We're glad to know that you found our service appointment scheduling and check-in process at Mercedes-Benz of Fort Washington efficient. We look forward to serving you again! Safe travels!

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