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Ryan Kinkade
Ryan Kinkade | Page 125
Service Director
Mercedes-Benz of Fort Washington
404 Pennsylvania Ave
Fort Washington, PA 19034
1,423 Reviews
1,423 Reviews
Write a ReviewDealership Experience
16 yrs, 1 mo
Industry Experience
33 yrs, 1 mo
1423 Reviews of Ryan Kinkade
October 02, 2019
Quality of dealership I always know that any work will be done correctly the first time. My service rep- Tony has always kept me informed. My car always is returned looking I always know that any work will be done correctly the first time. My service rep- Tony has always kept me informed. My car always is returned looking better than when it was sent. More
by STEVEPERCHICK@COMCAST.NET
Verified CustomerOther Employees Tagged: Tony Colantonio, Bob- delivered car
October 02, 2019
Reliable, Knowledgable, and Curteous We have used Mercedes of Ft Washington for about 15 years. They have always provided great service for us and kept our cars in excellent shape. More We have used Mercedes of Ft Washington for about 15 years. They have always provided great service for us and kept our cars in excellent shape. More important, we had an issue with an expensive part and they became our advocate. To Mercedes of North America to cover the parts when I noted I had seen an issue by other owners on the web. A charge which could have been over $1000.00 wound up xosting about $100.00. I would recommend them to friends and family. Barry More
by barry garfinkle
October 02, 2019
Excellent Quick service experience They did exactly what was expected to do.I waited for my car so I didn’t have to go back and forth again Quick service experience They did exactly what was expected to do.I waited for my car so I didn’t have to go back and forth again More
by SMMAMOIRE
October 02, 2019
Sales and service visit I was disappointed to learn my steering column needed to be replaced at 5k miles, still need sales help with phone apps. .I was disappointed to learn I was disappointed to learn my steering column needed to be replaced at 5k miles, still need sales help with phone apps. .I was disappointed to learn my steering column needed to be replaced at 5k miles. I still need help with app on phone and have not heard back from sales . More
by DRIVINFORIVAN
Other Employees Tagged: Dessire Cardenas, Amy Hamilton, Eddie Millan, I do not know who I worked with. Poor survey making me select someone.
October 02, 2019
6th Car bought from Mercedes Benz I have been a long term customer and all dealings with Fort Washington have been pleasant. The prices are good and after service is exceptional I have been a long term customer and all dealings with Fort Washington have been pleasant. The prices are good and after service is exceptional More
by EDWARDDAVIS321
Other Employees Tagged: Quitin Campbell
September 12, 2019
Poor customer service Every time I call for a problem they dismiss it and say it’s ok to drive I recently had an emergency and I needed to get the car in ASAP and get a lo Every time I call for a problem they dismiss it and say it’s ok to drive I recently had an emergency and I needed to get the car in ASAP and get a loaner so I could go to work and they refused to get my car in and told me it would be a week I called the enterprise man in your building and he worked very hard to get my car towed and gave me a rental free of charge This was not the first time I had to beg for a loaner or try to get an appointment right away I have never had such poor service with any of my cars and this was the most expensive car I owned I would never ever again get a Mercedes and recommend to everyone I know to stay clear, the car is nice but service is beyond horrible I have contacted corporate on many occasions to report this problem No one cares how much I spent on this car,service department is very stand offish and makes you feel like you’re stupid Never ever again I’ll run this car till it dies then move on to Lexus More
by GREATBOYS337
Other Employees Tagged: Joanne
September 10, 2019
Key for new SL550 Prompt support and service by service manager. Went to Sprinter service center wher I take my Sprinter 3500 RV. And they always do a great job there Prompt support and service by service manager. Went to Sprinter service center wher I take my Sprinter 3500 RV. And they always do a great job there, especially, Susan! More
by JSHELTON2
September 09, 2019
Excellent service My issue with the tires was completed efficiently and promptly. I was treated with the utmost respect and told that it would be checked out thoroughly My issue with the tires was completed efficiently and promptly. I was treated with the utmost respect and told that it would be checked out thoroughly. I was completely satisfied with the service and the personnel. More
by JANIGATI
September 04, 2019
Excellent Amazing people I loved every time I am there. Everyone tries to help you as much as they can. It seems a family environment. Can’t be better Amazing people I loved every time I am there. Everyone tries to help you as much as they can. It seems a family environment. Can’t be better More
by AZAD_REUBEN
Other Employees Tagged: Dessire Cardenas, Michael Liss, Eddie Millan
August 31, 2019
CONSISTENTLY RELIABLE SERVICE I have taken all three of my Mercedes to this dealer for service and have always received professional, competent service. I trust that they won't ov I have taken all three of my Mercedes to this dealer for service and have always received professional, competent service. I trust that they won't oversell me on anything which is comforting. Highly recommended! More
by MMITTELMAN
Other Employees Tagged: Dexter Bridge
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