Ryan Kinkade | Page 129

VERY PROFESSIONAL AND COURTEOUS STAFF I had to bring my car in initially because someone rear-ended it. The dealership contracts out some of their bodywork apparently and the body shop di I had to bring my car in initially because someone rear-ended it. The dealership contracts out some of their bodywork apparently and the body shop didn't match the bumper color to the car. When brought to the attention of the dealership staff, they immediately took care of the issue. When we found the bodyshop missed something else along the way, the dealership ensured things were fixed correctly. They also ensured that I had a loaner car and minimized my inconvenience. Realizing none of these issues were of their making, they really took good care of me. More

by MMITTELMAN Verified Customer Verified Customer

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great The best dealer when buying a car. I always go to this dealer whenever buying a car. 3 dealers and a car I always want. The best dealer when buying a car. I always go to this dealer whenever buying a car. 3 dealers and a car I always want. More

by SOD52CHEVY Verified Customer Verified Customer

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Good service. Always responsive. Customer since 1989. Always gotten premium service. Responsive, attentive. I take it for granted that I will get quality work when I bring my vehicle Customer since 1989. Always gotten premium service. Responsive, attentive. I take it for granted that I will get quality work when I bring my vehicle in. Pricing is high but I always leave knowing the workmanship is premium. Always leave with peace of mind. I'm More

by KG913 Verified Customer Verified Customer

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Great Service! I called and made the appointment and got in the next day. They offered me a loaner car, but I didn't need one. Service was fast and painless. I called and made the appointment and got in the next day. They offered me a loaner car, but I didn't need one. Service was fast and painless. More

by CHRISTOPHERJORDAN85 Verified Customer Verified Customer

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Great customer service You get what you pay for and more , Great customer service , Employee with a smile when they great you . And fast and flawless service .. They make yo You get what you pay for and more , Great customer service , Employee with a smile when they great you . And fast and flawless service .. They make you feel very welcome here ! More

by a.bakerfile1 Verified Customer Verified Customer

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Better than all other MB dealerships in the area Avoid the o Strongly recommend Fort Washington MB service . I have frequented others in Bucks County, in NJ Princeton area they are not HONEST, MB are good cars b Strongly recommend Fort Washington MB service . I have frequented others in Bucks County, in NJ Princeton area they are not HONEST, MB are good cars but dishonest services ruined the car reputation More

by MMJP1324 Verified Customer Verified Customer

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Insulting and disreguarding concerns Christina Lowe was very insulting and disrespectful. I felt attacked. On multiple conversations about the service Christina insisted that the brakes w Christina Lowe was very insulting and disrespectful. I felt attacked. On multiple conversations about the service Christina insisted that the brakes were not installed by mercedes Benz. I brought it to the service manager's attention and he said that "Christina should have stopped at some point and she didn't know that the brakes were from mercedes Benz" but he never apologized or fixed the problem. When the manager confirmed that the brakes were from mercedes Benz Christina never apologized either. In fact, the concern that I had about the car was for some reason omitted from the service paper that I received. There was no mention of the problem. In Christina's words, "the issue was duplicated but unable to fix because she claims that my brakes were not from mercedes benz." In the manger's words, "the noise is not as loud as before". At this point I'm still hearing the noise and I need the issue fixed. Thank you. More

by Williams Verified Customer Verified Customer

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Service It was a last minute appointment so I was happy to get in. It seemed pretty fast sitting in the message machine! It accomplished what I was there fo It was a last minute appointment so I was happy to get in. It seemed pretty fast sitting in the message machine! It accomplished what I was there for. Popcorn a little salty (lol) Linda More

by LINDA.GEDNEY Verified Customer Verified Customer

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They make me feel like they care Had another great service experience to fix a leak in a tire. They replaced the tire quickly and I was on my way. The waiting area is reasonably com Had another great service experience to fix a leak in a tire. They replaced the tire quickly and I was on my way. The waiting area is reasonably comfortable, The service representatives are always friendly and professional. More

by RDBAUER Verified Customer Verified Customer

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Who was that guy? I've been a loyal customer for Mercedes of Fort Washington ever since I bought the vehicle from there. I've always scheduled services and got serviced I've been a loyal customer for Mercedes of Fort Washington ever since I bought the vehicle from there. I've always scheduled services and got serviced at that specific location since I liked their service a lot. Recently I wanted to install the Hitch on my GLC300, so I called in to inquire about it. Parts people answers about the price for the parts only and transferred me to service department so I can ask about the labor price. Whoever answered phone yesterday, I was a bit shocked about his question. He asked me, "Why didn't you install it when you buy the vehicle, that could have been so easy." Welll.... plans change, and am I not allowed to install it once I pass the purchase time point? Seriously, what kind of attitude is that? More

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