Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 2

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

May 31, 2024

Dealership Rating
Employee Rating

Always professional truly the best service around Knowledgeable customer care team service top notch quality care More

by DALLASSC2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 31, 2024

Mercedes-Benz of Fort Washington responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

May 29, 2024

Dealership Rating
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Great service and customer service. The dealership is clean and has nice amenities. Everyone is friendly. More

by 160CARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 29, 2024

Mercedes-Benz of Fort Washington responded

Thank you for the kind words! We're glad to hear you enjoyed our service and amenities at Mercedes-Benz of Fort Washington. We appreciate your support!

May 28, 2024

Dealership Rating
Employee Rating

Great service but expensive. Hard to get someone on the phone but once you do, the representatives are very professional and considerate. More

by LTHOMAS9
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 28, 2024

Mercedes-Benz of Fort Washington responded

Thank you for your feedback! We're glad to hear that our team provided professional and considerate service. We understand the concerns about pricing and phone availability, and we'll work on improving these areas.

May 27, 2024

Dealership Rating
Employee Rating

Mercedes repairs were done very professionally. The service desk was very knowledgeable and professional.. Well done. More

by JHOOVEN1
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 28, 2024

Mercedes-Benz of Fort Washington responded

Hi J Hooven! We're delighted to hear that you had a positive experience with our service team at Mercedes-Benz of Fort Washington. Thanks for the kind words!

May 26, 2024

Dealership Rating
Employee Rating

Great Service like no other. Andrew stayed in touch with me every step along process More

by GR8FULDD1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Andrew

May 27, 2024

Mercedes-Benz of Fort Washington responded

Thank you for sharing your great service experience with Andrew at Mercedes-Benz of Fort Washington! We'll see you next time! Have a great ride!

May 25, 2024

Dealership Rating
Employee Rating

The representative was knowledgable, pleasant and respectful. Service was quick and easy! And my car was washed! More

by LILLANGE1818
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 27, 2024

Mercedes-Benz of Fort Washington responded

We're glad our representative provided you with a knowledgeable and respectful service experience at Mercedes-Benz of Fort Washington. Thank you for choosing us! We'll see you next time. Safe travels!

May 20, 2024

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Employee Rating

Great customer service. Staff is very friendly and helpful. Facilities are amazing and state of the art. More

by LOUISALVAREZ7695
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 20, 2024

Mercedes-Benz of Fort Washington responded

Louis, we're glad to know you had a great experience with our team and facilities at Mercedes-Benz of Fort Washington. Thanks for the positive feedback! We'll see you next time. Safe travels!

May 15, 2024

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Employee Rating

Fast and easy drop-off and pickup. Service done quickly and loaner was provided with little lead time. More

by RGREENSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Mercedes-Benz of Fort Washington responded

We're glad to know that you found our service efficient and convenient at Mercedes-Benz of Fort Washington. Providing a loaner with little lead time is part of our commitment to excellent customer care. Thanks for the positive feedback!

May 15, 2024

Dealership Rating
Employee Rating

There needs to be a better communication between the Body Shop and the Service Dept. I was told that the Repair of my car was finished but when I stopped by to pick up my car, only the body shop work was do More

by SAM.C.CHUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

May 16, 2024

Mercedes-Benz of Fort Washington responded

We appreciate your feedback and apologize for the miscommunication during your visit to Mercedes-Benz of Fort Washington. We're always looking for ways to improve, so we'll take this into account moving forward. Glad everything else was good!

May 14, 2024

Dealership Rating
Employee Rating

Treated us amazing, even buying a used car that was not their brand. Everyone was very nice from the time we walked in the door More

by JNK91810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Nash and Tito

May 15, 2024

Mercedes-Benz of Fort Washington responded

Hi! We're so glad to know that you had a great experience with us at Mercedes-Benz of Fort Washington, even while buying a used car! We strive to make every visit enjoyable from start to finish. Thanks for the positive feedback!

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