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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 24

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

July 29, 2023

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Employee Rating

These guys are professional and prompt. Have only had excellent service from them. Location is a little tight for parking but all else is good. More

by MHTHAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Frank Regalis

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Jul 31, 2023

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with your service needs! We're grateful for your loyal business and look forward to serving you again next time. Take care!

July 28, 2023

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Employee Rating

Nick was great ! Communication was great and car is always ready quickly with a loaner available. More

by MIKEBOTTARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick

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Jul 31, 2023

Mercedes-Benz of Fort Washington responded

Thank you for trusting Nick & the Mercedes-Benz of Fort Washington team with the care of your vehicle! We appreciate your support and look forward to seeing you next time!

July 28, 2023

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Employee Rating

The service team is very professional and efficient. They take the time to explain the work that was completed and keep you updated throughout the day. More

by KEITH_H44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jul 28, 2023

Mercedes-Benz of Fort Washington responded

We're delighted that our service staff gave you prompt, effective assistance. Keeping you informed and updated is our top focus. We'll see you next time!- The Mercedes-Benz of Fort Washington Team

July 27, 2023

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Employee Rating

Best experience and support had dealing with Traci! She was professional, courteous and very caring at times that I needed the most. It was a pleasure working with her. She did the best job and handle More

by M_LAVASANI
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Call

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Jul 27, 2023

Mercedes-Benz of Fort Washington responded

Hey Lavasani, thank you for the positive review! We're happy to hear that Traci provided you with the best experience at Mercedes-Benz of Fort Washington. We appreciate your kind words and hope to see you again!

July 26, 2023

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Employee Rating

Not happy with the service this time. They didn’t address the issues I mentioned and I tried calling them for follow up but no response too. More

by VENKATDRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 27, 2023

Mercedes-Benz of Fort Washington responded

Venkatdrk, I'm sorry to learn about your recent experience with us. We aim for excellent customer service and it sounds like we fell short this time around. Your feedback is important and I'd appreciate the opportunity to discuss this further with you directly so that we can address any outstanding issues promptly. Please reach out at your earliest convenience - Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

July 25, 2023

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My third Benz will be coming up soon, "that if", I can get a deal on a G Wagon More

by CSAVINON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jul 26, 2023

Mercedes-Benz of Fort Washington responded

We're grateful for your kind five-star review! We look forward to helping you get a good deal on your next new Mercedes-Benz G-Wagon! Thank you for choosing Mercedes-Benz of Fort Washington!

July 23, 2023

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Employee Rating

My husband was in the auto body repair business for over 50 years and was totally impressed with your work! More

by JOYCEAKELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the kind words about our team. We appreciate your business and see you again. Drive safely!- The Mercedes-Benz of Fort Washington Team

July 21, 2023

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Employee Rating

they were a little slow to keep me informed initially of the progress on my repair, but as soon as I called for an update and let them know I hadn't heard from them with a status, they were on top of the c More

by IB2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your feedback with us! We apologize for any delay in keeping you informed, but we're glad to hear that our team was able to quickly address the issue and provide good communication. We appreciate your understanding and hope to see you again at Mercedes-Benz of Fort Washington!

July 20, 2023

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Employee Rating

This dealership has a good service team. They are cordial and explain service needed and why. More

by MARLONBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2023

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

July 20, 2023

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Employee Rating

The service itself was consistent with the usual excellence. There was some mixup about the appointment. More

by Robert S Balter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2023

Mercedes-Benz of Fort Washington responded

Hi Robert! Thank you for taking the time to leave us a review. We appreciate your kind words about our service at Mercedes-Benz of Fort Washington. If there was any mixup with your appointment, we apologize for any inconvenience caused and appreciate you bringing it to our attention. Have a great day!

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