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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 26

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

July 05, 2023

Dealership Rating
Employee Rating

Very professional, caring and accommodating. Service area looked very clean. All personnel very receptive. Satisfying experience More

by TOMPATNIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Charlotte Torres Abigail Jones

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Jul 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided you with a satisfying experience. Your feedback is greatly appreciated, and we hope to see you again in the future!

July 05, 2023

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Employee Rating

i had an unexpected flat tire after hitting a pothole & i received excellent service & I live out of state. More

by SNEADN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the great review! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided excellent service, even though you live out of state. Drive safely and have a wonderful day!

July 03, 2023

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I was disappointed in how my issue was handled. I was told that my car was needed for 2 days and almost had my car for 3 weeks. They fixed an issue in January that needed to be replaced during th More

by NAEEMAHSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jul 05, 2023

Mercedes-Benz of Fort Washington responded

I apologize for the inconvenience and frustration you experienced with the handling of your car issue. We strive to provide timely and efficient service, so it's disappointing to hear that we fell short in this instance. I would like to discuss your Service visit, so please reach out to me at your earliest convenience. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

June 29, 2023

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Employee Rating

Car taken care immediately and problem fixed. Auxiliary battery replaced and problem solved. No problems since replacing battery More

by STOPKIS
Service Price Transparency
Recommend Dealer
Yes
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Jun 30, 2023

Mercedes-Benz of Fort Washington responded

Thank you for reaching out to Mercedes-Benz of Fort Washington and providing an update on the recent maintenance performed on your car. We appreciate your feedback and value your satisfaction as our customer. If you have any future automotive needs, don't hesitate to reach out. Drive safely!

June 29, 2023

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Employee Rating

Making an appointment was easy. The communication from the service department was great. They were able to get all maintenance work done and also replace my broken windshield. Aweso More

by ANDREWBEDNARCZYK
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Frank Regalis

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Jun 30, 2023

Mercedes-Benz of Fort Washington responded

Hey Andrew, thank you for the great review! We're happy to hear that your experience with Mercedes-Benz of Fort Washington was awesome. If there's anything else we can do for you in the future, please don't hesitate to reach out. Drive safely!

June 29, 2023

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Employee Rating

the mercedes dealership of fort washington provides the utmost professional and prestigious performance for customers all staff are friendly and helpful More

by ZACHMAD793
Service Price Transparency
Recommend Dealer
Yes
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Jun 30, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided you with professional and friendly service. Your satisfaction is our top priority, and we appreciate your support. Have a great day!

June 27, 2023

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I must say the for last 3 years service has been exemplary. I have come in contact with several different employees who have had to service my needs and all have been patient & polite. I have to g More

by GranMax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick, Ricky & Dominic

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Jun 27, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the positive feedback! We're glad to hear that our team at Mercedes-Benz of Fort Washington has consistently provided exemplary service over the past three years. We appreciate your loyalty and look forward to serving you again in the future. Have a great day! - Mercedes-Benz of Fort Washington

June 26, 2023

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Employee Rating

I did not have a great experience because they never update you what’s going on with your car! I have tried to contact you so many time.. my car was there for two days and they never updated me. No good More

by PROGRESSIVE1316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 28, 2023

Mercedes-Benz of Fort Washington responded

I'm sorry to hear about your experience. We apologize for any lack of communication regarding the status of your car. We strive to keep our customers informed throughout the repair process and it's disappointing that we missed the mark in this case. If there is anything more we can do to assist you or address any concerns, please don't hesitate to reach out directly at Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

June 26, 2023

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Employee Rating

Pleasant experience. My car was clean and ready when I arrived. They took the extra steps to help with a radio issue. More

by CARABELLO
Service Price Transparency
Recommend Dealer
Yes
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Jun 27, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience with us! We're glad to hear that you had a pleasant visit and that our team was able to assist with the radio issue. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

June 26, 2023

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Employee Rating

Fantastic! !! The staff is wonderful and very helpful!! Jeff is a great salesman. There great. More

by Suehid24
Service Price Transparency
Recommend Dealer
Yes
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Jun 27, 2023

Mercedes-Benz of Fort Washington responded

Thank you for coming to see Jeff for your purchase needs! We hope you enjoy your vehicle and look forward to seeing you again! - Mercedes-Benz of Fort Washington

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