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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 29

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs

1422 Reviews of Ryan Kinkade

June 07, 2023

Dealership Rating
Employee Rating

The work is always been done to perfection in my opinion. They also provide me with a loaner and wash my vehicle More

by ARUSS1962
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 08, 2023

Mercedes-Benz of Fort Washington responded

We're so glad you found our work to be perfection! It means so much to have your faith in us and we hope you visit us for your next routine appointment! Thank you! - Mercedes-Benz of Fort Washington

June 02, 2023

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Employee Rating

Very good service. Excellent location to wait while waiting for service to be completed. Repair was done right the first time. More

by TANJU1ST
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Service Time
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Recommend Dealer
Yes
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Jun 06, 2023

Mercedes-Benz of Fort Washington responded

It's great to hear we've made the process so easy! Thank you for being a valued Mercedes-Benz of Fort Washington customer!

June 01, 2023

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The service I received was professional and timely. The waiting area allowed to do my work while waiting. More

by PASTORFOSTER
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Workmanship
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Recommend Dealer
Yes
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Jun 05, 2023

Mercedes-Benz of Fort Washington responded

Thank you for visiting Mercedes-Benz of Fort Washington! It's great to hear that our team provided you with professional & timely service and we hope you won't hesitate to reach out if we can assist you with any future automotive needs!

May 31, 2023

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Employee Rating

Great service and people. Communication was excellent and the work was done right the first time. More

by AGUBERNICK
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Recommend Dealer
Yes
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Jun 02, 2023

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Mercedes-Benz of Fort Washington Team

May 31, 2023

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great pickup and delivery service---Diana is wonderful----car taken care of in a timely fashion and well done---thank you---Ruthanne McCreesh More

by RAMCCREESH
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Diana Schlosser who picked up the car---terrific

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Jun 02, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the great review, Ruthanne! We appreciate you choosing Mercedes-Benz of Fort Washington to take care of your service needs. Diana & the team appreciate your support and look forward to seeing you again next time!

May 31, 2023

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Very good service, I waited and was very comfortable in the waiting area. My car was returned, clean and ready to go. More

by DEB.J.BUSHOLD
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Recommend Dealer
Yes
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Jun 02, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the great review, Deb! It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington and we hope we can be of service again in the future. Take care!

May 30, 2023

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Employee Rating

You got us in quickly and made the alternator repair. We are in height of the busy season and needed our delivery Sprinter STAT! More

by MADELINE1
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Recommend Dealer
Yes
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Jun 01, 2023

Mercedes-Benz of Fort Washington responded

It is always our mission to show customers a five-star experience and we're glad we succeeded for you, Madeline! We are happy to help resolve your Mercedes-Benz Sprinter's alternator issues quickly. We understand no business can risk being without a vehicle, so we're happy to ensure you didn't miss anything! We look forward to seeing you back at Mercedes-Benz of Fort Washington! Thank you!

May 29, 2023

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Employee Rating

I have tried to speak to the GM and the Assit MGR but we have all been playing phone tag and its the holiday. Don't know if I really want do business with Ft Washington Mercedes Benz anymore. I am now 10 More

by ARNIE1
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Recommend Dealer
No
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May 27, 2023

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I don't feel like it. What kind of survey is that that forces you to make up a story when you have nothing to say? More

by BRAD66
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Recommend Dealer
Yes
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May 30, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the feedback, Brad. Our goal is to better understand our customers' experiences so we can continue to improve. If you have any specific questions or concerns that we can address for you, please don't hesitate to reach out directly. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

May 26, 2023

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Employee Rating

Dealership very professional and thorough. Always alerts you to issues and explanations. Easy access to your Service Manager. More

by J_M_METCALFE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 26, 2023

Mercedes-Benz of Fort Washington responded

It makes us happy that your experience was so positive! We appreciate your kind words for our team and look forward to seeing you at your next appointment! Thank you! - Mercedes-Benz of Fort Washington

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