Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 89

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

May 21, 2021

Dealership Rating
Employee Rating

Terrible service and condescending service person. Purchased a new GLS 450 from them (our 11th Mercedes) had previously purchased from another dealer. Made a sales appointment and the rest is a disast More

by PATRICKADOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Not sure of how name

Jun 04, 2021

Mercedes-Benz of Fort Washington responded

Hello and thank you for your review. We have passed this on to our management team so we may address this internally. Please reach out if you would be willing to talk further about your experience. Respectfully, Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

May 20, 2021

Dealership Rating
Employee Rating

Exceptional service experience. Christina Lowe consistently goes above and beyond. The wait was minimal, the work was done timely, my car was freshly cleaned at pickup. I was keep timely informed More

by TMCDUGALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Lowe

May 21, 2021

Mercedes-Benz of Fort Washington responded

Thank you for this awesome feedback! We're thrilled Christina could take great care of you and keep you informed along the way. See you next time at Mercedes-Benz of Fort Washington!

May 20, 2021

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Employee Rating

Professional and Excellent Service from the Service department.. The young men who greet you outside was displayed a professional image as well as communication. Thank you!! More

by BERNETTAREMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Mercedes-Benz of Fort Washington responded

Reviews like this one make our day! Thanks from the Mercedes-Benz of Fort Washington team!

May 19, 2021

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Employee Rating

The service was excellent. The timing was quick and we were very happy. We will certainly use your dealership again. Thank you very very much More

by TONYTRISH2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Mercedes-Benz of Fort Washington responded

You are very welcome! Thank you for choosing Mercedes-Benz of Fort Washington, we hope to work with you again in the future!

May 19, 2021

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Employee Rating

Was supposed to get a three-step detail me being a detailer and knowing that it was not detail like it should have been . Crack in windshield was supposed to been fix they filled it claiming to fill i More

by RAOUL05
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith

May 18, 2021

Dealership Rating
Employee Rating

The service is always excellent. My C300 is more than ten years old and I have been servicing the car at MB Fort Washington since 2015. More

by DANAYKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Frank

May 19, 2021

Mercedes-Benz of Fort Washington responded

Thank you for your years of business with us at Mercedes-Benz of Fort Washington! It is always our pleasure to take care of your C300, we'll see you next time!

May 18, 2021

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Fantastic dealership to deal with from sales to service. They make the car buying experience very painless. Mercedes is a quality car and their staff is knowledgeable and helpful. More

by PKGOLDEN731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Hamilton, Aaron Smith

May 18, 2021

Mercedes-Benz of Fort Washington responded

We’d like to express our gratitude for your kind review, thanks so much!

May 14, 2021

Dealership Rating
Employee Rating

This was a very smooth and effortless transaction. I have purchased several vehicle from this dealership throughout the years and my experiences just keep getting better and better. More

by KENCURRYPB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Hamilton, Aaron Smith

May 17, 2021

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome five-star review! Thank you!

May 14, 2021

Dealership Rating
Employee Rating

Service at the dealership is very good the guys that greet you when you pull up in the bay is extremely nice and pleasant for the most part More

by BENW996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith

May 14, 2021

Mercedes-Benz of Fort Washington responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Fort Washington!

May 13, 2021

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Employee Rating

Thanks for the outstanding service provided! I brought my car in for a recall and was treated with professionalism and respect. My car was taken care of expeditiously and problem was resolved! More

by YNICHOLSON1952
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Amy Hamilton, Aaron Smith

May 13, 2021

Mercedes-Benz of Fort Washington responded

It was our pleasure to take care of you! Thanks for choosing Mercedes-Benz of Fort Washington!

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