Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 93

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

April 07, 2021

Dealership Rating
Employee Rating

I did not receive the inspection results for tires and brakes, etc. I called the same day the car was picked to have them sent and still have not received them. More

by CML_0310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Mercedes-Benz of Fort Washington responded

Hello - thank you for the review. I would like to assist in getting your inspection results to you. Please reach out to me with your name and email address and I'll have your Service Advisor get in contact with you. Respectfully, Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

April 06, 2021

Dealership Rating
Employee Rating

Don’t need to spend any more time or effort on this issue thank you if you’d like to call and discuss my reading on this dealership you certainly can thanks again have a good day More

by VJMEROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 06, 2021

Dealership Rating
Employee Rating

As always very professional, excellent and personal. Our car was clean and waiting for us. We were kept updated on our he work progress. Rental was provided More

by CAROLLIEBERMAN8104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Mercedes-Benz of Fort Washington responded

We appreciate your business and your review! Thanks from the Mercedes-Benz of Fort Washington Team!

April 02, 2021

Dealership Rating
Employee Rating

Everything, all the service items, was done as planned in an efficient manner while I waited and enjoyed the selection of new cars available in the showroom. More

by RBRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Mercedes-Benz of Fort Washington responded

Thank you for choosing Mercedes-Benz of Fort Washington, we appreciate your positive feedback!

April 02, 2021

Dealership Rating
Employee Rating

Poor service, Rep told me my car couldn't be inspected although they contacted me with an inspection appt and a Service A. When I went to pick up my car I'm told they can inspect it and now I have to wai More

by BKATEYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 01, 2021

Dealership Rating
Employee Rating

The service team was very professional and service was quick and the process was very smooth. I would highly recommend the team and would be happy to return More

by KANLIJIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Mercedes-Benz of Fort Washington responded

Reviews like this one make our day! Thanks from the Mercedes-Benz of Fort Washington team!

April 01, 2021

Dealership Rating
Employee Rating

I really don’t feel like writing 25 words or more so therefore this is how I’m going to answer that question because then there will be 25 words. More

by MJBROWN227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Mercedes-Benz of Fort Washington responded

We appreciate you taking the time to leave us a great star rating! The 25-word minimum is set by DealerRater and not associated with our dealership specifically, we apologize for any inconveniences.

March 31, 2021

Dealership Rating
Employee Rating

Brad the sales manager was the worst part of this experience, lost out on a 2 car deal because he said it was sold and I had to use a fake name and number just to get an appointment...I love my car t More

by NPATEL219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith, Brad the sales manager 👎🏽

March 30, 2021

Dealership Rating
Employee Rating

Had a Pennsylvania State inspection for my 2017 e300 and they also corrected the recall for the communication module at the same time. I was very pleased. More

by MLLDL0321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful review! It means a lot to us to hear that you're pleased and we hope we have the opportunity to serve you again in the future. Take care! - The Mercedes-Benz of Fort Washington Team

March 27, 2021

Dealership Rating
Employee Rating

the service was good. Your service center needs to enforce people wearing masks all the time. I saw people talking on the phone without masks. More

by SWAPNA.MUKHERJEE0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to bring this to our attention. We will be addressing your feedback with the appropriate parties and taking some time to review all proper safety protocols and precautions with our staff.

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