Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 99

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

January 15, 2021

Dealership Rating
Employee Rating

Everything was done with the utmost care, experience, and knowledge. Being able to trust this dealership is key when needing repairs. I would recommend this dealership. More

by PETRONGOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith

Jan 18, 2021

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department. We do our best to make servicing your vehicle as convenient as possible. We appreciate your business - thank you!

January 15, 2021

Dealership Rating
Employee Rating

They took care of my problem quickly and very professionally.my wait was short and very comfortable. It was a good experience.they fixed what was wrong. More

by EWENOCH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Mercedes-Benz of Fort Washington responded

We're so glad you had a pleasant experience and your vehicle was fixed. Thank you for taking the time and we look forward to seeing you again next time!

January 14, 2021

Dealership Rating
Employee Rating

I think The service folks are great especially Tony!!! He is so efficient and helpful. He is a pleasure to deal with whenever my car needs service More

by ROSEC107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Colantonio

Jan 18, 2021

Mercedes-Benz of Fort Washington responded

We love Tony too! Thank you for taking the time to let us know Tony & the Service Team are doing a great job.

January 13, 2021

Dealership Rating
Employee Rating

I took my car in for a detail and received my car back with water stains on the front and back windshields. Door windows also had water stains on them. 😟 More

by ANABRINSON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Mercedes-Benz of Fort Washington responded

Hello and thank you for taking the time to post this review. We do apologize, our service team should have recognized there were water stains that needed to be addressed. Your feedback will help us be better as your comments have been passed along to our management team. Thank you for your business.

January 11, 2021

Dealership Rating
Employee Rating

Excellent professional service and friendly staff :) The only thing I want to bring attention to the management is that i got yelled at by a female staffer upstairs to grab toilet paper when I was looking f More

by EALEE609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2021

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to post this review. I'm pleased to hear we provided professional service and our staff was friendly, but what you experienced looking for napkins was not acceptable. We will be passing this along to our management team. Thank you and we look forward to seeing you again soon.

January 09, 2021

Dealership Rating
Employee Rating

Friendly & Quality Service is what you get from Mercedes Benz of Fort Washington. This is where we bring our vehicle for all its service needs. More

by TRAVELPULLMAN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 12, 2021

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2021

Dealership Rating
Employee Rating

Chip was fantastic to deal with!! His communication from start to finish was excellent. It was like i was talking with good friend . Also was great with getting our car serviced and returned quickly. First More

by SW1ELECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith

Jan 08, 2021

Mercedes-Benz of Fort Washington responded

We're so happy you had a great vehicle purchase experience with Chip! To know that you felt comfortable and well-informed is great news as it's what we strive for. Congratulations on the new Mercedes-Benz!

January 07, 2021

Dealership Rating
Employee Rating

They messed up my driver's air bag that they changed recently under recall and now my horn doesn't blow. They messed up something 😕 😪 More

by DREW.SHAW48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

January 06, 2021

Dealership Rating
Employee Rating

EVERYONE IS GREAT AND VERY HELPFUL AT MERCEDES BENZ OF EVERYONE IS GREAT AND VERY HELPFUL AT MERCEDES BENZ OF FORT WASHINGTON. THE SERVICE PEOPLE ARE VERY PROFESSIONAL. AND FRIENDLY. OVERALL A VERY NIC More

by JJS1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Amy Hamilton, Aaron Smith

Jan 07, 2021

Mercedes-Benz of Fort Washington responded

Thank you, it's been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. we look forward to your next visit!

January 03, 2021

Dealership Rating
Employee Rating

Tony is great!!!!!The waiting area allows for social Tony is great!!!!! The waiting area allows for social distancing when you elect to wait for your car. I felt safe since everyone wore a mask and I g More

by CEKCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Smith

Jan 06, 2021

Mercedes-Benz of Fort Washington responded

Thank you for sharing this review of Tony & the service team! We've made many changes in the dealership to ensure we are in compliance with CDC guidelines and state and local regulations. Sharing your comments will help others to know we have done a god job making our clients feel safe. We appreciate your business!

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