Ryan Maggio

I've been buying cars for over 25 years and have overall considered myself pretty lucky. I'd seen the worst and ended up with transactions I didn't regret. But my recent experience of getting a Cadillac a considered myself pretty lucky. I'd seen the worst and ended up with transactions I didn't regret. But my recent experience of getting a Cadillac at Findlay blew me away. My salesman, which I don't even like calling him that, he was like a consultant, Ryan Maggio made the process so pleasant and easy from start to finish I thought I was hallucinating. In less than 15 minutes he found me my dream vehicle (2024 Caddy XT5) and we were rolling down the 215. He also took the time to set up both my phones on the console and introduce me to ALL the technology. He told me when I go back to get my DMV paperwork from them in two weeks to keep notes of any questions so he can answer them or fix any of the options I didn't know how to use. He then briefly handed me off to Steve Hoffman the Finance Manager who was honest, straightforward, pleasant and made me feel completely comfortable with what I was signing on for. I've had 15 years in finance and went in prepared for the typical hard sell, xx negotiating we are all used. Nope. There was NONE of that. I left with peace of mind, a full tank of gas and a week later, not a drop of buyers remorse. I cannot recommend Findlay Cadillac and it's staff enough. Do yourself a favor and start with them before you go anywhere else! More

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NOT a good experience, no communication. I gave them an opportunity to call me back before I posted this and still no callback. I gave them an opportunity to call me back before I posted this and still no callback. More

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Andy, Dylan and Ryan provided us with great customer care and attention. They made the transaction as smooth as they could considering it was during the nationwide dealership hack and they had to revert to and attention. They made the transaction as smooth as they could considering it was during the nationwide dealership hack and they had to revert to "old school" transaction methods. It was amazing!! But they kept it as hassle free as possible - with minimal inconvenience - and we still got our 2015 Cadillac SRX Luxury in a reasonable amount of time! Wonderful. I would definitely recommend Findlay Cadillac Henderson and return when it's time to get another Cadillac. More

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