Ryan Miley | Page 4

The entire process of applying and buying my vehicle was amazing. Connor was amazing and did everything he could to get me approved! John the sales manager was super awesome as well as the other salesman wh amazing. Connor was amazing and did everything he could to get me approved! John the sales manager was super awesome as well as the other salesman who went through the warranties with me. The 3rd day I had the vehicle I ended up bringing it in due to shaking when slowing down. They ended up replacing all 4 rotors and the rear brake pads. Fast forward 2 weeks later, I bring my vehicle in because the brakes are squealing, they look at it and say everything is fine that the pads are "seeding" to the rotors. Fast forward 2 and half weeks after bringing it in, my pads are still squealing (worse than before) the new rotors already have grooves dug into them (in the front, not the back) and my caliper is sticking from time to time. So I bring my car back in, asking that the front pads be replaced as they should of been replaced when all rotors and rear pads were replaced. The service manager at Nissan (Ed) was a complete xxxxx from the time I dropped my vehicle off and picked up, telling me that I am wrong that the new rotors having grooves in them is "normal" At one point he even told my dad and I to "Google" it. So I infact did Google it, and NO ROTORS THAT ARE A MONTH OLD SHOULD NOT ALREADY BE GROOVED AS THAT SHOWS SIGNS OF WEAR. I will never be bringing my vehicle back to the Nissan service center, I refuse to deal with Ed. He belittled me and basically told me that I was dumb and didn't know what I was talking about, argued that nothing was wrong with the brakes and sent me on my way. My brakes are still squealing and now my caliper is sticking from time to time. I don't understand why the front pads weren't changed with the rest of the stuff. Now I will be replacing the pads on my own and figuring out what is wrong with my calipers. This has been everything but a "ONEderful" experience. This is my first time buying a nice new vehicle, this is something that meant a lot to me, for service to make this a horrible experience. My vehicle is still under the 3mm warranty as well, that Ed was trying to say I didn't have. My vehicle will only be going to the Chrysler Dodge Jeep Ram service center from here on out. I don't even want to bring my vehicle back to one automotive ever, but I pay for oil changes and tire rotation with my monthly payment. More

by Alexis Verified Customer Verified Customer

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Dealer did not, in my opinion, even look at vehicle before putting it on the lot!! before putting it on the lot!! More

by salken490 Verified Customer Verified Customer

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Great to work with and comparable prices to the cities. Josh and Ryan were down to earth and help make the process as easy as possible. Josh and Ryan were down to earth and help make the process as easy as possible. More

by sbergmann0 Verified Customer Verified Customer

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Dyllan and John were great. My husband even got a last minute oil change for our other Nissan while I bought the new one. My husband even got a last minute oil change for our other Nissan while I bought the new one. More

by kesj.62161 Verified Customer Verified Customer

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Good time dropping off the car, and they had a loaner for me to use to get home, 35 miles away!! They got the job done in an efficient manner, much earlier than I was told to expect it finished by!! We were me to use to get home, 35 miles away!! They got the job done in an efficient manner, much earlier than I was told to expect it finished by!! We were very pleased with the sevice and personal touch provided!! More

by hytower2024 Verified Customer Verified Customer

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Finance person did not know what he was doing and he was very rude will not deal with that person again. very rude will not deal with that person again. More

by jlf54848 Verified Customer Verified Customer

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I have never been treated so poorly by a dealership! ECN never ever ever again! ECN never ever ever again! More

by iblsonsy Verified Customer Verified Customer

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Brian was incredibly nice, very knowledgeable and he made the buying process incredibly easy and stress free. The vehicle was exactly what we were looking for! Brian followed up after our purchase, too, an the buying process incredibly easy and stress free. The vehicle was exactly what we were looking for! Brian followed up after our purchase, too, and that sort of care is hard to find these days. More

by schwiecm Verified Customer Verified Customer

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Upgraded a vehicle previously purchased from EC Nissan and couldn't be happier. Very smooth transaction, with friendly, knowledgeable associates. Fair appraisal. Great experience! and couldn't be happier. Very smooth transaction, with friendly, knowledgeable associates. Fair appraisal. Great experience! More

by rzappet77 Verified Customer Verified Customer

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We were greeted by pat immediately. Tom the sales person spent most of the day helping us and not rushing us. We felt cared about a d listened to. Even the financial manager Ryan made i Tom the sales person spent most of the day helping us and not rushing us. We felt cared about a d listened to. Even the financial manager Ryan made it a point to visit with us and help us with our questions. More

by cknap Verified Customer Verified Customer

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