"Took advantage of a disabled person"
Sales guy Ryan Mistak took advantage of my disabled sister who signed her life away on %20 interest unknowingly. She wasn't in her right mind when she signed, but the sales team took advantage of her gladly. We took the car back 1 hour later to return the mistake only to be denied by the heartless dealership and sales team and laughed at us for trying to correct a simple mistake. My sister makes rash decisions having a multitude of mental illnesses. We explained to the dealership that she in no way could afford the payment, as she lives on a fixed income through disability. Just getting through a simple day for my sister is a huge challenge. Anyone reading this who knows someone with mental illness would understand.
Ryan Mistak spoke to me and my 72 year old mother in a condescending unprofessional tone, smugly smirking at us after we pleaded our case and was denied. They wouldn't do the right thing. My sister suffers from a slew of mental illnesses and the sales team used that disadvantage against her to make a dollar. Chrysler Temecula is the worst breed of salesmen in an already dishonest industry.
In cases such as ours, one that deserved a deeper look and understanding, many other dealerships would have done what was right. Our experience at the dealership speaks to Chrysler Temecula's cowardice.