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Ryan Mistak
Ryan  Mistak, Finance Manager, DCH Chrysler Dodge Jeep Ram Fiat of Temecula
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Ryan Mistak

Finance Manager

DCH Chrysler Dodge Jeep Ram Fiat of Temecula

26845 Ynez Road
Temecula, CA 92591

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1 Review of Ryan Mistak

February 26, 2017

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"Took advantage of a disabled person"

- Customer

Sales guy Ryan Mistak took advantage of my disabled sister who signed her life away on %20 interest unknowingly. She wasn't in her right mind when she signed, but the sales team took advantage of her gladly. We took the car back 1 hour later to return the mistake only to be denied by the heartless dealership and sales team and laughed at us for trying to correct a simple mistake. My sister makes rash decisions having a multitude of mental illnesses. We explained to the dealership that she in no way could afford the payment, as she lives on a fixed income through disability. Just getting through a simple day for my sister is a huge challenge. Anyone reading this who knows someone with mental illness would understand. Ryan Mistak spoke to me and my 72 year old mother in a condescending unprofessional tone, smugly smirking at us after we pleaded our case and was denied. They wouldn't do the right thing. My sister suffers from a slew of mental illnesses and the sales team used that disadvantage against her to make a dollar. Chrysler Temecula is the worst breed of salesmen in an already dishonest industry. In cases such as ours, one that deserved a deeper look and understanding, many other dealerships would have done what was right. Our experience at the dealership speaks to Chrysler Temecula's cowardice.

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No
Mar 13, 2017

DCH Chrysler Dodge Jeep Ram Fiat of Temecula responded

This is very troubling to read, and I would like to speak with you as soon as possible to learn more about the situation. Could you please contact me at your earliest convenience? Sincerely, Ted Rapp, General Sales Manager, (951) 491-2128

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