Ryan Nimmo | Page 9

200$ more than another Buick location - when they called me they were already doing the transmission flush giving me no choice then to pay for the flush and the HVAC clean. When I got my car back, the windo me they were already doing the transmission flush giving me no choice then to pay for the flush and the HVAC clean. When I got my car back, the window shield was dirty making it hard to see when I was leaving and issue I never had before. The customer service was nice but they also never really understand what is covered by the protection I’ve purchased. More

by erica.c12 Verified Customer Verified Customer

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Everyone that works at this dealership was extremely helpful and knowledgeable. They gave us our space when needed and were available when we had questions. helpful and knowledgeable. They gave us our space when needed and were available when we had questions. More

by JENW25 Verified Customer Verified Customer

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Been using them since 1995. Robert Acerbo has been my go to for the last few years. Robert Acerbo has been my go to for the last few years. More

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I cannot say enough great things about GMC of White Plains! From the moment I walked through their doors, I was treated with such kindness and honesty. Buying a car can often feel stressful, but their Plains! From the moment I walked through their doors, I was treated with such kindness and honesty. Buying a car can often feel stressful, but their team made me feel completely comfortable every step of the way. Not only did they help me find the perfect vehicle, but they also went above and beyond to assist with all the servicing after the sale. Their attention to detail, transparency, and genuine care for their customers are unmatched. I’ve never felt more confident and supported at a car dealership. If you’re looking for a place where integrity and top-notch service are a priority, look no further than GMC of White Plains. They truly make you feel like family. Please ask for Ryan or Keith Drago More

by Reneeashleynyc Verified Customer Verified Customer

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Great communication. Worked out a deal to my liking. There was a bit of a misunderstanding once we came to an agreement but they honored the price they gave me and very c Worked out a deal to my liking. There was a bit of a misunderstanding once we came to an agreement but they honored the price they gave me and very courteous. More

by ajf00529 Verified Customer Verified Customer

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Robert Acerbo was fantastic to deal with. The process was seamless and he was very pleasant and knowledgeable. The process was seamless and he was very pleasant and knowledgeable. More

by JEFFGSALL Verified Customer Verified Customer

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The sales experience was caring and efficient. I am pleased with the result. Looking forward to future business with Empire Buick. I am pleased with the result. Looking forward to future business with Empire Buick. More

by Coylelifecoaching Verified Customer Verified Customer

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Stop by the dealership to "glance" at new cars; I ended up leasing a new Buick and took delivery that day ! up leasing a new Buick and took delivery that day ! More

by TJB.TJB Verified Customer Verified Customer

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Awesome dealership, Great people, and Fantastic service! 4th car in a row from this dealership, and counting. 100% will be back and will continue to do business with Empire Buick GMC White Plains!! 4th car in a row from this dealership, and counting. 100% will be back and will continue to do business with Empire Buick GMC White Plains!! More

by A. Gibbs Verified Customer Verified Customer

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I’ve been back to the dealership 5 times for the same problem and I was told it has been resolved the same way I was told in the past. The car has had a leak on and off since we got it. Service staff has problem and I was told it has been resolved the same way I was told in the past. The car has had a leak on and off since we got it. Service staff has been friendly and helpful but I’m told that I have to clean my gutters for the sunroof now. I have a different vehicle with a bigger sunroof that never gave me this issue. Zeeshan called offering assistance if it didn’t go well to get me Into a new vehicle and highlighted the fact that I got a “good deal” on the vehicle and it would likely be more now because things were expensive. Service is helpful, but I shouldn’t have to go an extra step in cleaning my gutters and hoping that resolved the leak. What if it doesn’t… again? Also, since me getting a new car from them is going to be “more expensive” since I got “a good deal” when I bought this one, I guess I’ll be searching for a “good deal” elsewhere. PS. The time we had the leak previous team member, Ryan gave me a quote on the same vehicle and said he could get it to me for a very similar price and showed me the quote at a lease payment only 5 dollars above what I was currently paying. The reason why we didn’t go for it is because there were too many lease payments left on this vehicle. Now since the “good deals” are non existent here… tuchas! What about Lemon Law? Deuces GMC. Such a shame. Service mates are cool peeps. So was Ryan. Zee…? Good deal sir. More

by chernandez0724 Verified Customer Verified Customer

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