Ryan O'Connor | Page 22

The absolute most corrupt place I've ever been. And it's not just 1 guy, it's the entire dealership working together to defraud customers. I hope that the law comes in and shuts you down! I test dr And it's not just 1 guy, it's the entire dealership working together to defraud customers. I hope that the law comes in and shuts you down! I test drove a Buick Envision that I loved. I decided to buy it. I saw Sabastian in financial department and signed everything. My dad had to overnight a check, so I had to wait to pick up my car the next day. When I went to pick up the car, they had switched cars and tried telling me that the car I test drove and bought was the Buick Encore car. They SWITCHED MY CAR!! And they did it from the get go. They took my car back to "DETAIL IT" and they pulled the VIN off the Encore and had the financial guy have me sign all the papers for purchasing the Encore. I blew my stack and said that it wasn't my car, and Ryan and his manager kept telling me that It was the car I test drove. The liars knew full well it wasn't. So after they continued to try and tell me that I was crazy , I got my check back, ripped it up and left. And now.. I'm calling the Better Business Bureau. The Newspaper who has already been reporting on the shady dealings of their company, and I'm going to the district attorney and telling them what they did, since they have already been in the papers for being investigated for fraud among other things. More

by terifrey67 Verified Customer Verified Customer

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Excellent service from Sales Consultant, Ryan O’Connor and Finance Manager, Don Hundley—a good experience all around. and Finance Manager, Don Hundley—a good experience all around. More

by cmulligan61 Verified Customer Verified Customer

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Ryan made my car shopping experience very easy and stress free. Any questions I had were answered and he helped make this car buying experience satisfactory. free. Any questions I had were answered and he helped make this car buying experience satisfactory. More

by mcafee2330 Verified Customer Verified Customer

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Loving the new Acadia more than any other SUV I have had, this is my 3rd. this is my 3rd. More

by JOYCEREIFF6 Verified Customer Verified Customer

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Our purchase of a new GMC Terrain was a pleasant experience. Ryan O’Connor was very helpful and made sure we understood how everything worked before we left. experience. Ryan O’Connor was very helpful and made sure we understood how everything worked before we left. More

by csboyd41 Verified Customer Verified Customer

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awesome and easy, the sales manager and salesman where knowledgeable and professional. Would highly recommend. knowledgeable and professional. Would highly recommend. More

by mpmccurdy Verified Customer Verified Customer

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Great dealership, excellent staff, good pricing and very honest and easy transaction! I love my new car!! honest and easy transaction! I love my new car!! More

by MMORRISON239 Verified Customer Verified Customer

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I visited the dealership over the weekend, and the sales team offered great customer service, quick and responsive. team offered great customer service, quick and responsive. More

by KC Verified Customer Verified Customer

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I purchased a vehicle which was pending transfer to the dealership at the time of purchase. Sales team stayed on top of the delivery of the vehicle which took about a month and supported me throughout the dealership at the time of purchase. Sales team stayed on top of the delivery of the vehicle which took about a month and supported me throughout the process. RB sales team helped me through a frustrating situation with the GM delivery delay. More

by CORYFINLEY Verified Customer Verified Customer

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Ryan was very prompt and was ready to go with all paperwork, etc when I arrived. The trade-in process was easy. He has been helpful in scheduling tint on front windows as well as installing towing paperwork, etc when I arrived. The trade-in process was easy. He has been helpful in scheduling tint on front windows as well as installing towing package. Very friendly folks and did a nice job. Appreciate the service. LD More

by LANCE.DIBLE Verified Customer Verified Customer

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