Ryan Scott | Page 2

I made an appointment for my first of two free oil changes. My husband took car to dealership. He was impressed with how quick the appointment went for the oil change. changes. My husband took car to dealership. He was impressed with how quick the appointment went for the oil change. More

by martin22racing Verified Customer Verified Customer

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My rear diff light came on, we researched it and found that the sensors go bad in jeeps. The service advisor told me it needed a new transfer case and TS control module. He said he could never get my warr that the sensors go bad in jeeps. The service advisor told me it needed a new transfer case and TS control module. He said he could never get my warranty on the phone. I called them and got them on the phone 3x that day but when I called the dealership to get the SA on a 3way call, they would not answer. I called the 18x. I went to the dealership and they gave me a free loaner and got my ext warrant approved. They said it would take 1.5 - 2 weeks for the part to come in, it took 3 weeks and I could not get an update on my service. I had to keep texting and reaching out with no response. After a month, I get a text that my vehicle is ready. I picked it up, drove it to my office and the light came back on. They had me bring it back and said it was sensor on the rear locker. They had it another week and then called to say it was ready. I told them I had to travel that weekend to Texas. On the way to Texas, the light came back on. I took it to the dealership in Texas where I purchased it, and they said the only way to fix this problem is a new wiring harness. They will fix it correctly. I sent a video of the light blinking on Saturday, today is Tuesday and they have still not reached out, EXCEPT the SA sent me a text of a screenshot of his user ID and PW, thinking he was sending it to his manager. Still no communication about my vehicle. Very poor communication, no customer service skills. More

by SHAUNAWILLIAMS1010 Verified Customer Verified Customer

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They have very good service, and happen too be quick with their good quality work. their good quality work. More

by Kar Verified Customer Verified Customer

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Great service. Courteous service agent who gathered my information quickly and gave me an estimated time of completion Courteous service agent who gathered my information quickly and gave me an estimated time of completion More

by androb212006 Verified Customer Verified Customer

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efficient and helpful. I will be back again this is where I always get my oil changed I will be back again this is where I always get my oil changed More

by bettywright2 Verified Customer Verified Customer

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Everyone is very professional and don't try to push what you don't want you don't want More

by r.s.archer1 Verified Customer Verified Customer

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Didn’t have any issues. Got me in and out in a good amount of time. Got me in and out in a good amount of time. More

by jon92 Verified Customer Verified Customer

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I was greeted in the service lane promptly and made to feel comfortable. Was given a time that my vehicle would be ready and was invited to stay in the lounge to wait. There I had coffee and some snacks feel comfortable. Was given a time that my vehicle would be ready and was invited to stay in the lounge to wait. There I had coffee and some snacks. More

by Ed.phillips Verified Customer Verified Customer

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Ryan was super cool and helpful. They had me in and out super fast for an oil change. They had me in and out super fast for an oil change. More

by awhitsett12 Verified Customer Verified Customer

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Fast service Nice staff waiting room very clean and welcoming. Explanation of services completed was good as well welcoming. Explanation of services completed was good as well More

by melonyrector Verified Customer Verified Customer

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