Ryan Smith | Page 12

This was a very good experience. There were no problems. Everyone was pleasant and professional. Ryan even found me a coupon online for a small discount, which I wasn’t aware of. There were no problems. Everyone was pleasant and professional. Ryan even found me a coupon online for a small discount, which I wasn’t aware of. More

by b4brannum Verified Customer Verified Customer

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I have only received excellent service and support from this dealership since the purchase of my car. I can say that because of great customer service it influenced me in my decision to purchase my second this dealership since the purchase of my car. I can say that because of great customer service it influenced me in my decision to purchase my second car. I can only speak great things. More

by SOPHRONIAT Verified Customer Verified Customer

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Dick Dyer always take great care of my wife and I. They provide excellent customer service. They provide excellent customer service. More

by kwa0527 Verified Customer Verified Customer

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Very friendly environment and ryan was great at letting us know what option we had. us know what option we had. More

by Rodney Verified Customer Verified Customer

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Friendly and knowledgeable staff. Mercedes quality service at reasonable pricing. When you want your Benz fixed correctly, Dyer Service is the answer. Mercedes quality service at reasonable pricing. When you want your Benz fixed correctly, Dyer Service is the answer. More

by SamuelHenson Verified Customer Verified Customer

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Wonderful, this is the joy that make it wonderful in come into you office, really. into you office, really. More

by SJ127 Verified Customer Verified Customer

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My back window exploded when I exited my garage. I hit nothing. Nothing hit me. I took it to the dealership Saturday 12/6/25. December 8 the dealership came back with a $4200.00 repair bill -not h I hit nothing. Nothing hit me. I took it to the dealership Saturday 12/6/25. December 8 the dealership came back with a $4200.00 repair bill -not honoring my factory warranty (my car is 3 years old) nor my extended warranty that I was assured covered my “car from stem to stern - anything even something as slight as a nick and we’ll fix it.” “Ms Mattson we ‘want’ to believe you that you didn’t hit anything…do you have any proof? Witnesses? What about neighbors camera? We’ve never heard of this”. I even spoke to service manager AJ Peoples on 12/11/25 who was going to speak to the “divisional Mercedes guy” who was due in the branch “to see what we can do”. He told me he’d get back to me around 12/15/25. Well… I’m still waiting. No one has gotten back to me. Shameful. I took my car to Caliber collision per my insurance company directives. Parts were ordered and supplied by Dick Deyer Mercedes and repairs were completed and my car returned to me 12/23/25. $2850. Dick Deyer should be ashamed. I expected so much more from Mercedes. What a way to do business. Not honoring either a factory or extended warranty then insinuating I’m a liar. More

by KAMATTSO12 Verified Customer Verified Customer

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I had an excellent experience working with Eric to buy my new car. He is friendly, courteous and knowledgeable. I would definitely go to him again. new car. He is friendly, courteous and knowledgeable. I would definitely go to him again. More

by HaverstockSusan Verified Customer Verified Customer

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Customer service was amazing! They made sure my needs were addressed and that I was satisfied. They made sure my needs were addressed and that I was satisfied. More

by ADDMCCAFFER Verified Customer Verified Customer

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They rock! Love this dealership. Would highly recommend. Always courteous, friendly, on time, fast, nice Love this dealership. Would highly recommend. Always courteous, friendly, on time, fast, nice More

by S4PAWS Verified Customer Verified Customer

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