Ryan St. John

The moment it came time to sign, dealing with Ryan turned into an absolute crapshow. I told him clearly, repeatedly, and in plain English, that I didn’t want a single extra warranty or add-on. Didn’t matter. into an absolute crapshow. I told him clearly, repeatedly, and in plain English, that I didn’t want a single extra warranty or add-on. Didn’t matter. He kept hammering the same tired upsells like a broken record, ignoring every “no” like it was a negotiation tactic instead of a complete sentence. The low point? This clown actually tried to sell me an extended warranty by bragging that it would “pay for itself” with… wait for it… an extra vacation. A road trip. My wife and I sat there stunned, exchanging looks that said, “Is this guy for real?” I fly for work, we actually travel, his idea of “living it up” sounded like punishment. I shut him down at least eight separate times, each rejection clearer than the last. But Ryan wouldn’t drop it. He’d do that slimy salesman pause, dead silence, staring, waiting for me to crack and fill the void with a “yes.” Pure psychological manipulation. It was aggressive, condescending, and borderline hostile. I shouldn’t have to arm-wrestle some commission-breathing vulture just to buy what I came for. “No” is a complete answer, not the opening bid in a game of chicken. More

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Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insura They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau. More

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Cheyenne was great. But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents More

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