Ryan Torres | Page 20

Four Stars Toyota had been the best car buying experience we have ever had, hands down. The entire staff we worked with-Ryan, Vicki, John, Dell, & Gary- were so very helpful and patient as we test drove, ask we have ever had, hands down. The entire staff we worked with-Ryan, Vicki, John, Dell, & Gary- were so very helpful and patient as we test drove, asked our questions, and made decisions. No pressure! Everyone listened to our needs and questions. Vicki was outstanding in setting up our information screens, explaining details and answering questions, and stayed late!! Customer service was outstanding!!! If you're in the market for a vehicle, Four Stars of Altus is the place to go!! More

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Sunni, Ryan, and Vicki are wonderful! Fron the moment I walked into the dealership they welcomed me with warm smiles, great attitudes, and made me feel like family! I highly recommend the Fron the moment I walked into the dealership they welcomed me with warm smiles, great attitudes, and made me feel like family! I highly recommend these three fabulous sales associates! They were very friendly and knowledgeable! More

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Ryan was the most personable, kindest, and most informative car salesman I’ve ever met! He made us feel at home and we will never buy another car anywhere except Four Stars Toyota! Not only did he informative car salesman I’ve ever met! He made us feel at home and we will never buy another car anywhere except Four Stars Toyota! Not only did he sell us a car, but he recommended a restaurant to us. He messaged to make sure we found the restaurant okay and then proceeded to walk in and pay for our dinner! Nicest guy I have ever met! I will never run out of amazing things to say about Ryan! More

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Ryan Torres was very personable and knowledgeable. He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used vehicle we traded for. The first day with looked at it Ryan said it was a little over $28,000. But the next day we looked and decided to purchase he said he did not know the price, but we expected to get the $28,000 price but finance had set the price at over $29,000. Gary went so fast getting our signatures he did not review the sales sheet. We should have asked but he was going so fast we signed and left. Then we realized that the price was $1,000 more than expected. We got finance services from Toyota at 4.75 interest rate with the Hylander. But without Gary reviewing the finance sheet we ended up with financing with another company Wells Fargo with the interest rate of 7.14. Had Gary reviewed the sales sheet and explained that to us, we would have never agreed with that interest rate. That is extremely high, and we would have never made the trade. But as it is we signed everything and brought the used Rav-4 home. We like it but now we are having to try to find someone else to finance it at a lower rate. Gary needs to slow down and explain all the paperwork to the customer rather than trying to go so fast that we were stunned afterwards. Also, when a price is quoted, that is the price that should have been given to us. We like the car, will keep it and get it paid off as soon as possible. We were satisfied with Ryan Torres, but not with the higher price than quoted and the lack of customer service by Gary. More

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Great salesman need more like him, helped with fixing the problem with the tire. Thanks have a good day problem with the tire. Thanks have a good day More

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Ryan was excellent to work with. Purchasing process was quick and easy. Willing to answer any questions we had. Purchasing process was quick and easy. Willing to answer any questions we had. More

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Ryan Torres was a great salesman worked with me from day 1. We worked hand in hand in finding the right model and all the features I wanted. 1. We worked hand in hand in finding the right model and all the features I wanted. More

by sholz31415 Verified Customer Verified Customer

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I had a great experience here with Sunni and Ryan! Wesley and the GM made sure I was well taken care of. The whole process of buying a car here was super easy and super quick! I would 100% recommend!! Wesley and the GM made sure I was well taken care of. The whole process of buying a car here was super easy and super quick! I would 100% recommend!! More

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Great service! They were answering all my questions about the Vehicle I was interested in. I felt very comfortable with the purchase process and am happy with my ne They were answering all my questions about the Vehicle I was interested in. I felt very comfortable with the purchase process and am happy with my new car. Thanks Ryan Torres. More

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Ryan Torres at 4 Stars is awesome. He's real with you and he will try his best to give you the best deal possible. I am very happy I ended up buying a car from Ryan He's real with you and he will try his best to give you the best deal possible. I am very happy I ended up buying a car from Ryan More

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