Ryan Tuttle

If I could give 0 stars for the service department I would. The general manager of the dealership was awful when I tried to communicate with him over email and they put my vehicle and myself at risk. Th would. The general manager of the dealership was awful when I tried to communicate with him over email and they put my vehicle and myself at risk. They released my truck to me promising that the work had been completed and it was good to drive, just to get a call 10 minutes later saying they hadn’t touched my truck or done anything to it. This was a major oil leak that the service department had advised me was and I quote “unsafe to drive with and could create more issues and dangerous situations”. That was a complete fraud and thank god my truck, my dog or myself were seriously injured. They refused to compensate me at all for the rental car I had to pay for during the month long time since I schedule my appointment and said they don’t offer loaner vehicles or rentals, just for me to arrive at the service department to find a customer of theirs arriving to pick up a rental car, they completely lied. An awful experience and I wouldn’t recommend service at this dealership at all and they still refuse to help me in any way and were rude about it. I have consulted a lawyer over this and even providing them with that information they still refused any help to me at all. Terrible experience and I will never ever recommend this place or have them touch my truck again. Awful place to go. More

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Great and awesome work, would definitely recommend my friends and family, for all their vehicle needs! friends and family, for all their vehicle needs! More

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Because of their computer glitch my credit rating took a dump, I bought a new car the beginning of July they were to pay off my old loan but a month later I was notified from the bank from my original loan dump, I bought a new car the beginning of July they were to pay off my old loan but a month later I was notified from the bank from my original loan that I was pass due ,which caused me a late fee and a ding on my credit report, which I was informed that I should have made a payment on the old truck to keep my credit in good standing ,which was told to me after the fact .Now I have to contests my credit report to get my score back up, I was also told that my treverce had different options on it which it had not More

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Looks good on the outside start to finish regarding sales needs major improvement. Lacks in follow through/communication. Came in to purchase a truck. Customers do not get treated the same. You see all the needs major improvement. Lacks in follow through/communication. Came in to purchase a truck. Customers do not get treated the same. You see all these people they took pictures of their vehicle purchase. The truck we purchase needed a part that took over a month to get the part. I was called that the part was in but never called to get the part installed. I spent more time to correct what the employees could not communicate and get done. Title work not completed correctly by the dealership and no phone call from them to go the extra mile. Purchase in May still having complications of getting plates and title after I completely paid off the truck. They get their money and get people to sign on the dotted line and then they don’t answer their phones. Sadly customers have to throw a fit to get anything done with this company. I am in the market for another vehicle and will be looking elsewhere to spend my money. Not a company that is looking to keep their customers as re-occurring patrons. More

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A very unorganized operation from service parts, and sales representatives are good manager need help. sales representatives are good manager need help. More

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