SHANE PHILLIPS
SHANE PHILLIPS at Corwin Buick GMC Cadillac Reno

SHANE PHILLIPS

New Car Manager

Corwin Buick GMC Cadillac Reno

900 Kietzke Lane
Reno, NV 89502

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of SHANE PHILLIPS

October 22, 2025

Dealership Rating
Employee Rating

Did not deal with Shane Phillips. The transaction was very slow considering we paid cash, almost 4 hours. We were told the car was being detailed while we were waiting but the window More

by and15076
Recommend Dealer
Yes

Other Employees Tagged: SHANE PHILLIPS

Oct 23, 2025

Corwin Buick GMC Cadillac Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Carreno, General Manager

October 21, 2025

Dealership Rating
Employee Rating

We had a great experience with Brandan, Nabil and the entire team at Corwin GMC Buick. More

by Neil B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JESSICA COLEMAN, NABIL SHAMON , Brandon

Oct 21, 2025

Corwin Buick GMC Cadillac Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Buick GMC Cadillac Reno. Leo Carreno, General Manager

October 19, 2025

Dealership Rating
Employee Rating

Harold & the team were very helpful With the paperwork & delivery Of the CT5-V Blackwing More

by LNavellier
Recommend Dealer
Yes

Other Employees Tagged: SHANE PHILLIPS

Oct 19, 2025

Corwin Buick GMC Cadillac Reno responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Buick GMC Cadillac Reno! Leo Carreno, General Manager

October 13, 2025

Dealership Rating
Employee Rating

Corwin GMC team was a very pleasurable experience! Highly recommend as they have great selection of vehicles and prices. More

by Abraham.medina775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2025

Corwin Buick GMC Cadillac Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Leo Carreno, General Manager

October 11, 2025

Dealership Rating
Employee Rating

Had a great experience purchasing our new 2026 Canyon Denali. Nabil was our sales representative and did an amazing job. Made us feel welcomed and explained the process clearly. Will recommend Nabil and More

by TANDTHUGHES02
Recommend Dealer
Yes

Other Employees Tagged: SHANE PHILLIPS

Oct 12, 2025

Corwin Buick GMC Cadillac Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Corwin Buick GMC Cadillac Reno are glad to have you as a customer. Leo Carreno, General Manager

October 02, 2025

Dealership Rating
Employee Rating

Great customer service. Preston does an awesome job running the dept. Ill recommend anyone to go there for vehicle repairs/maintenance More

by TARANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Corwin Buick GMC Cadillac Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Leo Carreno, General Manager

October 01, 2025

Dealership Rating
Employee Rating

Both Harold and Shane were excellent. They listened to what I was saying and made the deal happen. Thank You. More

by EMAIL_SPIMPL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HAROLD SOLANO

Oct 02, 2025

Corwin Buick GMC Cadillac Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Leo Carreno, General Manager

September 28, 2025

Dealership Rating
Employee Rating

Happy with my purchase like my new car and the service I got thank you for my new car More

by DEEROLLINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2025

Corwin Buick GMC Cadillac Reno responded

Thanks for your feedback on your recent visit to Corwin Buick GMC Cadillac Reno. It's great to hear that we were able to assist you and that you had such a positive experience. Leo Carreno, General Manager

September 24, 2025

Dealership Rating
Employee Rating

Very quick to respond to inquiry’s and messages, professional, great customer service as well. Made the process simple and fast. More

by Shaan Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Semaj

Sep 24, 2025

Corwin Buick GMC Cadillac Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Corwin Buick GMC Cadillac Reno are glad to have you as a customer. Leo Carreno, General Manager

September 16, 2025

Dealership Rating
Employee Rating

The purchase process went smoothly. I was able to build a truck to my specs. I was very dissatisfied with the trade-in process. I was initially offered almost 12k below KBB trade in v More

by happyguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: KEITH MYERS, DAN NICHOLS

Sep 17, 2025

Corwin Buick GMC Cadillac Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Carreno, General Manager

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