SHELBY BOBADILLA

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re happy we could get you scheduled quickly and take care of your oil change without delay. We appreciate your kind words and look forward to helping you again next time!

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We appreciate your patience with appointment timing and are glad to hear that overall you’ve had a great service experience. We’ll continue working to make your visits even smoother and look forward to serving you again!

Laird Noller Ford of Lawrence responded

Thank you for your feedback and for choosing to do business with us from time to time. We’re glad to have earned some of your trust and appreciate you bringing your vehicle in for service. If there’s anything we can do to turn your “okay” experience into a great one, we’d love to hear from you. Your input helps us improve.

Laird Noller Ford of Lawrence responded

Thank you for your honest feedback and for the kind words about our team — we’re glad to hear you had a positive experience with our staff. We’re sorry to hear you felt the pricing didn’t meet your expectations. We do our best to stay competitive while providing quality vehicles and service, but we understand that pricing is an important factor and can vary based on market conditions and vehicle specifics. We appreciate your input and would be happy to review any concerns in more detail if you’d like to reach out directly. Your perspective helps us improve.

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We’re thrilled to hear that Shelby and Chris provided helpful and efficient service to make your visit quick and smooth. It’s our goal to create experiences that keep our customers coming back, and we appreciate you recognizing that. We look forward to serving you again soon!

Laird Noller Ford of Lawrence responded

Thank you so much for the wonderful review! We're thrilled to hear that your experience with Laird Noller Ford—from meeting Austin in the showroom to working with Aaron in finance—was seamless and memorable. It's fantastic to know that taking delivery of your new vehicle was a dream come true, and that Shelby and our Service team delivered A+ care. Your kind words and recommendation truly mean a lot to us. We’re proud to be your one-stop shop for all things automotive, and we look forward to serving you again in the future!

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We apologize for the confusion regarding your appointment—that’s not the experience we aim to provide. We’ll be reviewing our scheduling process to ensure better communication moving forward. We appreciate your patience and the opportunity to improve, and we hope to serve you better next time.