SKYLAR ROSENBAUM

Service is adequate. Staff are friendly. Sometimes, it is too busy to schedule appointments unless you do it far in advance. That really doesn’t work with my schedule as Staff are friendly. Sometimes, it is too busy to schedule appointments unless you do it far in advance. That really doesn’t work with my schedule as it can suddenly change. Perhaps general maintenance like oil changes etc should be built more on a model like the drive up oil change places where you can get it done in about 30 minutes while waiting in your car. More

by BARRY_NOE Verified Customer Verified Customer

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Fantastic service! ! 10/10 would recommend!! Will be doing all my following service here!! Awesome ! 10/10 would recommend!! Will be doing all my following service here!! Awesome More

by Harlo Verified Customer Verified Customer

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Everthing was on time. Work was done properly. Staff kept me informed and were very personable. Work was done properly. Staff kept me informed and were very personable. More

by BMBALTZELL Verified Customer Verified Customer

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Service was completed faster than time quoted when appointment was made. Service rep was friendly and helpful. appointment was made. Service rep was friendly and helpful. More

by SDBIERKAMP Verified Customer Verified Customer

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100% all time best experience I have ever had taking my car in for routine service. I would recommend Rusty Wallace Kia in Alcoa all day! Thanks guys, keep up the exceptional work!!!!!! car in for routine service. I would recommend Rusty Wallace Kia in Alcoa all day! Thanks guys, keep up the exceptional work!!!!!! More

by kathleenandry56 Verified Customer Verified Customer

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We always bring our sorento here for service. We have been owners since 2012 and only use their service department. The do a wonderful job and are friendly and knowledgeable about our car. We have been owners since 2012 and only use their service department. The do a wonderful job and are friendly and knowledgeable about our car. More

by KMACOUREK Verified Customer Verified Customer

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Excellent service with professional friendly staff! Upfront explanation of what services would be completed. Greatly appreciate the transparency! Upfront explanation of what services would be completed. Greatly appreciate the transparency! More

by LEXICON1202 Verified Customer Verified Customer

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They were super helpful and very timely in having my vehicle serviced. No surprise costs or fixes vehicle serviced. No surprise costs or fixes More

by chasebristow32 Verified Customer Verified Customer

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Everybody was so helpful and understanding and helped me with my problem. Will definitely go back with my problem. Will definitely go back More

by Kathy54 Verified Customer Verified Customer

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Everyone in the shop was very nice and willing to help me with my problem with my problem More

by DHALL95 Verified Customer Verified Customer

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