STEVE DUBLIN

I had lowered my rear stow & go seats about 2 years ago needing the space for cargo. Then this week I learned my sister was going on Hospisce, I told my sons and daughter in law we could all ride the hour needing the space for cargo. Then this week I learned my sister was going on Hospisce, I told my sons and daughter in law we could all ride the hour see her in my van,when I discovered the rear seats were stuck in the down position. I drove up to Antioch Dodge where I had purchased the van new, for help opening the seated back up. Turned out the weren't stuck but were latched and needed one of the strap release to be pulled. Steve got the smaller seat open but his tech Junior had to release the larger seat as the strap was down under the seat, I really was having a stressful time but their help releaved a lot of it, I wasn't charged and was given a set of lisc. Plate brackets to replace the worn out ones on my van. Thank's guy's! More

by hey_wendy1 Verified Customer Verified Customer

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Probably the best service department I have ever used great mechanics great customer care good from beginning to end great mechanics great customer care good from beginning to end More

by sid_paterson200 Verified Customer Verified Customer

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Purchase was straight forward. Additional service was completed on time as promised and seems to be done correctly. Additional service was completed on time as promised and seems to be done correctly. More

by roman253 Verified Customer Verified Customer

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I feel that this dealership has always been fair and straight forward with me. I bought a vehicle there a year ago or so and then brought my daughter there to purchase a vehicle for herself. Good job gu straight forward with me. I bought a vehicle there a year ago or so and then brought my daughter there to purchase a vehicle for herself. Good job guys!! More

by Jmecchella Verified Customer Verified Customer

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It is hard to find the right words to describe the way Antioch Dodge Chrysler Jeep Ram handled this transaction. Antioch Dodge Chrysler Jeep Ram handled this transaction. More

by edriblon Verified Customer Verified Customer

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Quick analysis and full explanation. Shows old parts after repair. Reasonable pricing.with same day service, shuttle rides available. Shows old parts after repair. Reasonable pricing.with same day service, shuttle rides available. More

by dgoodlander Verified Customer Verified Customer

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Excellent services lead by Steve. Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back More

by Lito Verified Customer Verified Customer

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This is a continuation of the previous service (you can find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioni find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioning. The previous tech (different dealership) replaced the wheel and FAILED TO DO A CHECK to see if it was functional. Antioch's' Technician AXEL, did an OBD check and found there was a short in the CLOCK SPRING. thus, along with the wheel the Clock Spring needed to be replaced too. Prior to this I had informed the previous dealer that the wheel would not heat up, there reply, "it won't heat up until the temperature is around 35 degrees". That was untrue for it worked fine during tests in the summer when I had first picked up the new 2020 Wrangler. I also have photos of the incorrect placement of the internal wiring! It would eventually have failed again due to the wiring becoming chafed. It is now working correctly and even when the temperature was in the 60's. I did go back to the previous dealership and talked about the problems and my concerns about the technician failing to do quality work. I believe he was sincerely interested in some of my concerns and suggestions. AGAIN, ANTIOCH CHRYSLER JEEP "TEAM" comes through! More

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Terrible service, went there to get sensor light reset they said I needed diagnostic test 195.00 ridiculous then said warranty did not cover it said it cost me 800.00 I took my keys my car back and will they said I needed diagnostic test 195.00 ridiculous then said warranty did not cover it said it cost me 800.00 I took my keys my car back and will NEVER GO BACK THINKING Od writingBBB and my lawyer treated like xxxx!! More

by karenkosto Verified Customer Verified Customer

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The service staff is always helpful and friendly and they let me know if there’s any specials going on and I feel like they take good care of me and my vehicle let me know if there’s any specials going on and I feel like they take good care of me and my vehicle More

by nanas916 Verified Customer Verified Customer

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