STEVE DUBLIN

Excellent service team lead by Steve. Friendly, helpful and knowledgeable stuff. I will definitely make all my service need to this dealership Friendly, helpful and knowledgeable stuff. I will definitely make all my service need to this dealership More

by Lito Verified Customer Verified Customer

Report | Print

Excellent services lead by Steve. Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back Friendly, helpful and technical knowledgeable. Asset to this dealership location. I will always comes back More

by Lito Verified Customer Verified Customer

Report | Print

This is a continuation of the previous service (you can find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioni find it on this site) issue I have had with another dealership. This part involves the heated steering wheel that was replaced do to it malfunctioning. The previous tech (different dealership) replaced the wheel and FAILED TO DO A CHECK to see if it was functional. Antioch's' Technician AXEL, did an OBD check and found there was a short in the CLOCK SPRING. thus, along with the wheel the Clock Spring needed to be replaced too. Prior to this I had informed the previous dealer that the wheel would not heat up, there reply, "it won't heat up until the temperature is around 35 degrees". That was untrue for it worked fine during tests in the summer when I had first picked up the new 2020 Wrangler. I also have photos of the incorrect placement of the internal wiring! It would eventually have failed again due to the wiring becoming chafed. It is now working correctly and even when the temperature was in the 60's. I did go back to the previous dealership and talked about the problems and my concerns about the technician failing to do quality work. I believe he was sincerely interested in some of my concerns and suggestions. AGAIN, ANTIOCH CHRYSLER JEEP "TEAM" comes through! More

Report | Print

Terrible service, went there to get sensor light reset they said I needed diagnostic test 195.00 ridiculous then said warranty did not cover it said it cost me 800.00 I took my keys my car back and will they said I needed diagnostic test 195.00 ridiculous then said warranty did not cover it said it cost me 800.00 I took my keys my car back and will NEVER GO BACK THINKING Od writingBBB and my lawyer treated like xxxx!! More

by karenkosto Verified Customer Verified Customer

Report | Print

The service staff is always helpful and friendly and they let me know if there’s any specials going on and I feel like they take good care of me and my vehicle let me know if there’s any specials going on and I feel like they take good care of me and my vehicle More

by nanas916 Verified Customer Verified Customer

Report | Print

Great experience every single time. Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! More

by josh_payes Verified Customer Verified Customer

Report | Print

They were very helpful and nice Steve was very helpful I would bring my ram there again would bring my ram there again More

by flezdrusky Verified Customer Verified Customer

Report | Print

Excellent service advisor, very helpful. They wash my truck, came back very clean. Thanks again They wash my truck, came back very clean. Thanks again More

by JALRI7237 Verified Customer Verified Customer

Report | Print

Everything I requested was done in a timely manner. Couldn’t have been more satisfied. Couldn’t have been more satisfied. More

by Dweidman Verified Customer Verified Customer

Report | Print

Best experience ever at a dealership! Friendly, professional people from the phone call to schedule to the completion of the service. will definitely be back! Friendly, professional people from the phone call to schedule to the completion of the service. will definitely be back! More

by cyngda Verified Customer Verified Customer

Report | Print