
STEVE DUBLIN
ASSISTANT SERVICE MANAGER
Antioch Chrysler Dodge Jeep RAM
105 Rte 173
Antioch, IL 60002
Dealership Experience
3 yrs, 8 mos
Languages Spoken
English
159 Reviews
Write a Review159 Reviews of STEVE DUBLIN
May 08, 2025
Steven is extremely thorough with taking action, following up and communication! Thank you for your commitment to taking care of customer! following up and communication! Thank you for your commitment to taking care of customer! More
Other Employees Tagged: Alex Gutierrez, Gina Biello, ADAM PETERSON
May 08, 2025
They go above and Beyond at soon as you arrive! Best service and staff highly recommend Best service and staff highly recommend More
Other Employees Tagged: Sahid Sanchez
April 19, 2025
Exceptional service, honest deals, spotless facility, and unbeatable vehicle prices—truly a company you can trust! unbeatable vehicle prices—truly a company you can trust! More
Other Employees Tagged: Jeffrey Constable, Jeremy Rohrbach, Benjamin Trush
March 06, 2025
I took my van in for work due to a recall. They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get h They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get home was forced to take a rental. By the time they finished my van was there 7 hours. I had to go back the next day to pick up my van and rearrange my schedule. They have poor communication skills never once explained why it took so long and never once said they were sorry for all the problems they caused me. If they had sent me a survey I would of given them an F. More
November 27, 2024
Sahid was professional and informative regarding the details of the service. The dealership was efficient and completed the job in less than the time I was quoted. details of the service. The dealership was efficient and completed the job in less than the time I was quoted. More
Other Employees Tagged: Sahid Sanchez
November 26, 2024
I live in Indiana, and was visiting family, when I noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me a new radiator and kept my car overnight. (Steve knew I was suppose to return home the following day). The following morning the team worked on my repairs asap and Steven promised it would be fixed by 5pm. The team worked fast and efficiently and Steve kept me apprised of the repairs. I called him several times, he treated me with kindness and understanding each time. I really appreciate that Steve knew urgency of the repairs, and got things done! 👍 More
November 21, 2024
I scheduled service a week in advance to have tires replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. H replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. Had the day off from work and had to find a ride when they couldn't get them installed the first day. They didn't even clean the lubricant of my rims that they used to install the tires. More
Other Employees Tagged: STEVE DUBLIN
November 19, 2024
After receiving two phone calls and text messages I asked to have my number removed because I am actually not a client and apparently they still have my number because I'm getting the second survey in a row to have my number removed because I am actually not a client and apparently they still have my number because I'm getting the second survey in a row so even though I'm not a client I would choose not to be a client because you don't listen to your customers More