Sabrina Thomas | Page 11

COLONIAL HONDA -- FIVE STAR DEALER Wonderful car buying experience. Courteous and prompt service. Honda provided a lower interest rate than my bank by 4 percentage points. 1.5 hours Wonderful car buying experience. Courteous and prompt service. Honda provided a lower interest rate than my bank by 4 percentage points. 1.5 hours from from selection of car to leaving the lot. Help to educate my son in the process. Special thanks to Andrew Brummette in Sales and Keith Adams for providing in-depth knowledge of the cars features. Thanks. R/ Jarvis Ware More

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Great staff at colonial Honda The entire experience of purchasing a new vehicle at colonial Honda was first rate. They communicate clearly and quickly, via email and in person, ar The entire experience of purchasing a new vehicle at colonial Honda was first rate. They communicate clearly and quickly, via email and in person, are very straightforward, friendly and helpful, and (best of all), do not try to push you to purchase unnecessary add-ons. The professional financing specialist will mention a few different packages but does not add any additional pressure, which we really appreciated. Will definitely be back to purchase our next Honda here. These folks are professionals and good people! More

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Richard made it easy! I spent two weekends and multiple visits to different dealerships (Honda, Toyota and Subaru) and Richard was the sales associate who made me feel the I spent two weekends and multiple visits to different dealerships (Honda, Toyota and Subaru) and Richard was the sales associate who made me feel the most comfortable throughout the car buying experience. Have needed a new car for several years but couldn't bring myself to make the commitment but Richard made it easy. After discovering we had a few people/places/things in common it was almost like working with a friend and after spending approximately 5 - 6 hours with him over three visits I felt he was a friend. That's a great deal of time to spend on a potential sale but I never felt rushed or pressured. He was patient when responding to my silly questions. He even suggested we drive the Honda next door to the Toyota dealership so that we could do a side-by-side comparison. Only negative, and this isn't Richard's fault, is I wanted to purchase specialty plates and the finance person told me it wasn't possible. Richard had inquired about this and he was told, in my presence, that we could have 30-day temporary tags and that I could go to DMV to purchase permanent tags myself. Sabrina didn't support this so since it was about 7:00 PM we ended up getting permanent plates from Colonial and will have to pay additional fees if I want to swap them out. More

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My Colonial Honda experience I really wanted a new vehicle. After extensive research. I narrowed my search to a Toyota or a Honda, liked them both so my decision came down to pric I really wanted a new vehicle. After extensive research. I narrowed my search to a Toyota or a Honda, liked them both so my decision came down to price, terms, future service and the culture of the dealership. I checked reviews for both and Colonial Honda consistently received high marks in all categories. The tipping point came when my saleslady Tricia was assigned to help me. Her diligence, professionalism,knowledge and patience as well as the finance officer Sabrina really made all the difference. I drove away the coolest car I've ever owned. I will keep you posted on how Colonial Honda does with the after care and maintenance, but an excellent buying experience I would definately recommend Buying from Colonial Honda More

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By far the easiest car buying experience I have ever had. I recently had to purchase a vehicle to replace my 2016 Honda civic that was wrecked by a valet company. So I was already stressed with the whole insu I recently had to purchase a vehicle to replace my 2016 Honda civic that was wrecked by a valet company. So I was already stressed with the whole insurance process and other factors I was facing due to this incident. And with my previous car buying experiences being the typical hassle type experiences, I wasn't looking forward to the process. I decided I was getting the Civic sport touring hatchback this time around. To start the praise for Colonial Honda, I will start here. They were the only dealer in the area that had the model I was looking for. In fact they had 4 of them on the lot. So I decided to ride down and test drive one. My first contact was Sales Associate Ray Young. I told him what I was there for, and without hassle, Ray retrieved the keys and we test drove the vehicle. We exchanged info, and I told him I would be back to purchase the vehicle. Simple as that. My second contact came when I sent an online request to get a price on the vehicle. Honda Specialist Judson Barker contacted me and made sure they knew what vehicle I wanted and started the whole process so that it would go smoothly when I arrived. Unfortunately I did not have an opportunity to meet Judson in person, but he was professional and helpful throughout my contact with him. The day I arrived to pick up the vehicle, all of the paperwork process was handled in a timely fashion. I was informed, but not hassled at all. While Ray covered the initial paperwork signing process and getting the vehicle prepared for delivery, I had a chance to sit with Business Manager Sabrina Thomas. Again, information was exchanged professionally and timely. I never felt pressured to do anything I didn't want to do. There were others that I know helped with the process, from whoever got me the great financing rate, to the person that offered to help show me how the systems work, to the several employees that were friendly as they passed by and made sure we were comfortable during our time there. . The only negative I can say I had was in the detail process. When they first brought out the car, it was not detailed fully. it may have been because I showed up as they opened. They may have felt rushed to get the vehicle out to me. But again, the vehicle was sent back and they took care of the issues I pointed out. So not a big negative at all. Top notch dealership and employees. I think my total time spent at the dealership (both trips) was just over 2 hours. Thanks to everyone that contributed. More

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Excellent staff help Went online first. Arrived at dealer and asked for contact. Was referred to an associate, who took charge and found the exact vehicle we wanted. He Went online first. Arrived at dealer and asked for contact. Was referred to an associate, who took charge and found the exact vehicle we wanted. Helped us to get familiar with all of the options and accessories.. finance took over and walked us through the paperwork. Delivered the car to my house the next day after it was detailed. Super sales people. Felt welcome at dealership. They also walked us through all of the cars functions and was actually on their own time. Would refer to friends. More

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Great Service! It's a really nice place with great service! They really like serving their customers and making sure they are satisfied. Girish Ramachandran is reall It's a really nice place with great service! They really like serving their customers and making sure they are satisfied. Girish Ramachandran is really helpful sales associate and he always makes sure that his clients needs are met. He was very helpful assisting us getting our car Honda Civic! More

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Thank you Colonial Honda! This is the second auto purchase in one year with Colonial Honda! They are extremely professional and make the experience of buying a car amazingly ea This is the second auto purchase in one year with Colonial Honda! They are extremely professional and make the experience of buying a car amazingly easy and stress-free. My daughter bought her first car with them and they took time to explain every detail to her! Thank you Colonial Honda! We will be back!!! More

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Excellent My experiment was great they definitely take care of you and make you feel welcome I will always keep coming back and I have already told people to co My experiment was great they definitely take care of you and make you feel welcome I will always keep coming back and I have already told people to come there. More

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Outstanding service and value Fair and transparent from beginning to end. Mr. Richard Miller was professional and courteous. We really appreciated the very thorough and comprehensi Fair and transparent from beginning to end. Mr. Richard Miller was professional and courteous. We really appreciated the very thorough and comprehensive training on the features, Great prices and values. More

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