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Maple Hill Auto Group
Kalamazoo, MI
5,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,139 Reviews of Maple Hill Auto Group
September 05, 2026
Massive issues buying a new car from them, lots of service issues, they don't understand what half the accessories I ordered are (they are common accessories). It appears they were purchased by Fox an service issues, they don't understand what half the accessories I ordered are (they are common accessories). It appears they were purchased by Fox and went downhill right away. Wouldn't recommend. At least I have the car now. More
by AnnoyedSubaru
Employees Worked With
Matt Williamson
October 07, 2025
Sadly I have watched my Mom get jerked around by the clowns in the "service" department. My Mom was having problems with her Subaru going dead, randomly. I checked the battery terminals and they were clowns in the "service" department. My Mom was having problems with her Subaru going dead, randomly. I checked the battery terminals and they were covered with corrosion. I asked my Mom why the didn't clean the terminals when they've had it in for "service", she said because they wanted to charge her to clean them up. These were beyond corroded. I cleaned up the battery posts and the connectors, problem solved. If you want to pay a premium for service and get the bare minimum, maple hill is the place for ypu More
by Poor Service Department
Employees Worked With
Jim Vandenburg
November 01, 2024
The service department is amazing and Sam was able to take care of our issue even though we weren’t customers since we live in IL. I truly appreciate all the help and work they did for us. I would de take care of our issue even though we weren’t customers since we live in IL. I truly appreciate all the help and work they did for us. I would definitely go and visit their dealership again when I’m traveling to visit my daughter at school. More
by J Cantu
Verified CustomerEmployees Worked With
Sam Lasher
October 03, 2024
Seth was very professional and knowledgeable. He took care us very well. After we arranged to purchase a new Audi, He knew I was in meetings and took the initiative to contact my insurance for He took care us very well. After we arranged to purchase a new Audi, He knew I was in meetings and took the initiative to contact my insurance for me which saved me hours. CB was professional when we were closing the paperwork. He answered all of my many questions and gave full explanations so I understood all the available options. I highly recommend Maple Hill Auto Group More
by Ben Herson
Employees Worked With
CB Watkins, Seth Barringer
October 03, 2024
Great customer service! Work was completed in a timely manner and was contacted as soon as vehicle was complete. Work was completed in a timely manner and was contacted as soon as vehicle was complete. More
by TASSELLMORGAN
Employees Worked With
Lena Grubb, Hannah Seal, Sam Lasher, Brenden Brovont
