Sagar Sigdel | Page 2

4K in packages that could not be removed from the deal and were not included in advertised msrp (“pro package” and “platinum care”) was really annoying. The sales guy knocked 1k off after we complained, b and were not included in advertised msrp (“pro package” and “platinum care”) was really annoying. The sales guy knocked 1k off after we complained, but if it’s a mandatory item it should be included in msrp More

by RYAN0518 Verified Customer Verified Customer

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Overall unprofessional. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. More

by Riley Verified Customer Verified Customer

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A pleasant experience. Adrian worked out a good deal for us on a CRV Hybrid lease. Adrian worked out a good deal for us on a CRV Hybrid lease. More

by DANPEN2118 Verified Customer Verified Customer

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We walked away with a brand new vehicle and we are pleased with our purchase. Thanks again Vinny! pleased with our purchase. Thanks again Vinny! More

by JESSICA.MORSE007 Verified Customer Verified Customer

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The process was relatively smoothe. I appreciated that all paperwork was ready when I arrived. I appreciated that all paperwork was ready when I arrived. More

by BLAKENEVEN Verified Customer Verified Customer

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They were very helpful. I got dream car! Thank you so much for your help. I got dream car! Thank you so much for your help. More

by RAQUELGOMEZMADRIGAL90 Verified Customer Verified Customer

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I am in the process of submitting a formal complaint to Honda Corporate about how I felt lied to and cheated during my turn in and lease on May 22 from 3:30-7:30 I have been a loyal Honda leasee since 2003 Honda Corporate about how I felt lied to and cheated during my turn in and lease on May 22 from 3:30-7:30 I have been a loyal Honda leasee since 2003. I have had numerous text and e-mail communications from Sagar Sigdel promising me certain things if I was to bring in my vehicle a few months early of my turn in date. I had worked with Quentin at this same location in 2021 and felt was treated with respect... but this time... I felt like I was thrown to the wolves! I was at the dealership for over 4 HOURS and left not having the lease contract I wanted, not having the car I was promised and am still trying to get communication from management about adjusting things on the lease. This is my 9th lease with Honda Financial. I was promised a loyalty turn in fee waiver which I was still charged for. $595 I was given a worthless (because my lease requires substantial insurance to cover this) Int/Ext package that put another $895 on my lease. This I didn't agree to this but Sagar threw it in there using it to up the deal on his end. He even alluded to the fact that I must have the problem because I was expecting too much for too little and I was being unreasonable. I also overheard that I probably was faking or using my wheelchair to get a "good deal". This shocked me! I'm not a crier, but I was in tears feeling lied to, cheated by and treated like I was somehow subpar. I am a paraplegic. Injured in 2012 and forced to use hand controls to drive. I never have the luxury of test driving my new lease and so I do count more on professional in the dealership to guide me when it's time for my new lease. I also came assuming I was promised to pay nothing down but it the chaos of Sigi I agreed to $540 down. I told Doug in Finance that I wasn't prepared to pay that and Sagar promised I could wait to pay that until I could acquire the funds. The date was set by Doug at 6/6/24 but a week prior I began to try and reach him to adjust that date until my hand control reimbursement comes through from Honda. No response. The card I gave him to "hold" that amount is not in my name as it is a FBO account for my disability needs. Now I have had Julie Lang, who has that FBO account for me, request that it be reversed or my bank with dispute the amount. Also it has a fee attached to it now. Also the car isn't an AWD like my 2022 and that $1500 difference was promised to be adjusted for me on this lease and it wasn't. All mentioned above adding up to 3K more in your favor and all that were not agreed upon during the chaos of that day. How can you feel pride in the work that you do when I put it all on the table about my situation and you do not? More

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The customer service at Shottenkirk Honda was exceptional. The sales team was knowledgeable, friendly, and not pushy at all. I highly recommend this dealership. exceptional. The sales team was knowledgeable, friendly, and not pushy at all. I highly recommend this dealership. More

by JLVALILA8 Verified Customer Verified Customer

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Issue with contract and they refused to make it right. Will not reccomend to anyone Will not reccomend to anyone More

by CVALVERDE876 Verified Customer Verified Customer

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I had the best service even when I was there just shortly before they closed. They were able to take care of me and give me the best service I've ever had. I'm glad I made this choice to come to this facilit before they closed. They were able to take care of me and give me the best service I've ever had. I'm glad I made this choice to come to this facility to have my new car. More

by MELVINGETUMBE Verified Customer Verified Customer

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