Sahid Sanchez

The service staff is always helpful and friendly and they let me know if there’s any specials going on and I feel like they take good care of me and my vehicle let me know if there’s any specials going on and I feel like they take good care of me and my vehicle More

by nanas916 Verified Customer Verified Customer

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I am a mechanic since learning from my grandfather and neighbors while growing up in Kenosha WI. most were employed at AMC Kenosha. I have always been wrenching and doing so while in the USAF from 1969-19 neighbors while growing up in Kenosha WI. most were employed at AMC Kenosha. I have always been wrenching and doing so while in the USAF from 1969-1997. Then as a Harley Technician in Kenosha for another 10 years. I had an engine head gasket replaced on my 2020 wrangler from ANOTHER DEALERSHIP. I was informed that I could pick up my vehicle, but a belt tensioner was on back order. NOTE: the belt tensioner also drives the water pump to cool the engine. Yes, I understand these I'm a technician too (not cars) and have been doing so for over 60 years. The tensioner gave out after I drove it home; it screamed and then died, and I checked temp of water and shut vehicle down. I informed the dealership, and they asked for me to drive it in I said no. They sent the same Technician who worked on engine, and he tried to replace it and broke it. It was again towed to dealership. After a few days there was residue of oil on ground and drive shaft and thinking it was left over oils when it was serviced, I cleaned the engine with heavy soap suds and hot water, it did not resolve the issue. I took my Jeep to Antioch, Chrysler Doge, and within hours they informed me there were issue. The previous technician ruined the valve cover and seal, thus the leakage. They also discovered numerous bolts that were missing from oil pan, water pump housing and near tensioner. Antioch sent that dealer photos of the issues and they finally relented to have Antioch continue to fix my Wrangler. I can only imagine what has happened to other people's vehicles that technician has worked on. Along with that he had also installed a new heated steering wheel which I know doesn't work (as of 17 Sep 2025) I called dealer and there on 20 Oct 2025 and haven't heard a word from them. I will be going back to ANTIOCH CHRYSLER DODGE, for this issue TOO! More

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I've been going to Antioch dealership for over 20 yrs and have always been taken great care of , they're very welcoming and caring , courteous and friendly have always been taken great care of , they're very welcoming and caring , courteous and friendly More

by rcbambi73 Verified Customer Verified Customer

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Great experience every single time. Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! Fast, simple and very efficient. I’m always in and out of the waiting area in a reasonable time! More

by josh_payes Verified Customer Verified Customer

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Excellent service advisor, very helpful. They wash my truck, came back very clean. Thanks again They wash my truck, came back very clean. Thanks again More

by JALRI7237 Verified Customer Verified Customer

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Everything I requested was done in a timely manner. Couldn’t have been more satisfied. Couldn’t have been more satisfied. More

by Dweidman Verified Customer Verified Customer

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Great dealership, friendly staff, reasonable prices, quality service, got to use a dealer car for several hours while work was done on my vehicle, etc. quality service, got to use a dealer car for several hours while work was done on my vehicle, etc. More

by hettichpj Verified Customer Verified Customer

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Better customer service, value and dependability than Palmen Motors in Kenosha. That's why I bought my Jeep in Antioch and get it serviced there rather than the dealership that's across the street from m Palmen Motors in Kenosha. That's why I bought my Jeep in Antioch and get it serviced there rather than the dealership that's across the street from me. More

by jimtek41 Verified Customer Verified Customer

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The service department at ACDJR has always been top notch. They are great to work with and we trust them with the care of our RAM 1500 & Jeep Wrangler (both purchased at the dealership) Please extend d notch. They are great to work with and we trust them with the care of our RAM 1500 & Jeep Wrangler (both purchased at the dealership) Please extend due recognition to Sahid and the service team for excellence in customer & vehicle service. More

by tamaramc Verified Customer Verified Customer

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Car came in by tow truck Sunday night. Had multiple issues and all were addressed by Monday night. Couldn't ask for a better outcome Had multiple issues and all were addressed by Monday night. Couldn't ask for a better outcome More

by im101966 Verified Customer Verified Customer

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