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Sal Iacono
Sal Iacono at Maus Nissan of New Port Richey

Sal Iacono | Page 10

Service Advisor

Maus Nissan of New Port Richey

3939 US Highway 19
New Port Richey, FL 34652

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4.8
134 Reviews
4.8

134 Reviews

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134 Reviews of Sal Iacono

May 22, 2024

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Employee Rating

I was not happy because my appointment was for 10:00 am and service advice service start with me at 11:00 am More

by ANDUJAR.VERONICA1566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting us at Maus Nissan, Veronica! We appreciate your trust, and your feedback. We apologize for the wait and will have a service manager review your visit, to make sure nothing out of the ordinary was the cause. Generally speaking, appointment times are for checking in with a Service Advisor, but a qualified technician will only pull your vehicle into a bay for diagnostics once they're finished with their previous vehicle. It's kind of like checking in at a doctor's office, but not getting to see the doc until they're finished with their last patient. Please let us know when you need us again, and we will be happy to help address all your concerns. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 21, 2024

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Very fast , efficient and professional. I was met by my service advisor right away and he was very polite and friendly. The technician was also very friendly and professional. I watched him More

by HARLEYMAN116
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Recommend Dealer
Yes
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May 25, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, HarleyMan116! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 16, 2024

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Great dealership with great people who go out of their way to make sure your happy and see to all your needs More

by Paulcecesr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2024

Maus Nissan of New Port Richey responded

Paulcecesr, thank you so much for the positive review and thank you for sharing your positive experience! We look forward to your next visit! Take care!

May 16, 2024

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The service is great and my service advisor is top notch. Everyone I talk to are very kind. More

by ray
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2024

Maus Nissan of New Port Richey responded

Ray, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 16, 2024

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Their faith based approach appeals to me the most because I have a faith-based business, but the quality and consistency of the customer care is off the charts More

by masakiah
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Linda Vulcanoff, Milton the V

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May 17, 2024

Maus Nissan of New Port Richey responded

Hi Masakiah, thank you for taking the time to leave a review for us at Maus Nissan. We're happy we could meet your expectations! Anything you need automotive wise we are ready to assist! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 15, 2024

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Let me start by mentioning Mike Hassett, Keegan Boylan and Sal Iacono. A great asset to Maus Nissan. We thank them so much for their professionalism politeness and expertise how they handled our problem.T More

by JohnBlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keegan Boylan , Michael Hassett

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May 17, 2024

Maus Nissan of New Port Richey responded

Johnblack, it's experiences like yours that really keep us motivated! Mike, Keegan, and Sal do their best to make your visit a great one! 😊

May 11, 2024

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Service department personnel were very knowledgeable and polite. Sal took time to listen to my concern and even helped me to remember how to use my remote start. More

by Karenk
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Recommend Dealer
Yes
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May 14, 2024

Maus Nissan of New Port Richey responded

Karenk, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 11, 2024

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My service advisor James was great and I would use him again. He was very personable More

by CVEIGL3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Anyela Martinez

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May 14, 2024

Maus Nissan of New Port Richey responded

Hi Cveigl3, thank you for taking the time to leave a review for us at Maus Nissan. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

May 09, 2024

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Service was good but did not receive my full tank of gas that the service writer promised my wife so I will wait to fill survey out till I get my gas card or a full tank of gas More

by jenn.nocera
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 14, 2024

Maus Nissan of New Port Richey responded

Hi Jenn.nocera, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for leaving us this response!

May 08, 2024

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Employee Rating

Great service. Caring people. polite and efficient service.. wash my car had a record of my service. I was very pleased.. More

by TBOSARD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2024

Maus Nissan of New Port Richey responded

Tbosard, we're glad to hear you enjoyed your visit. Tbosard, thanks for taking the time to leave a review.

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