Sal Iacono | Page 5

Maus Nissan of New Port Richey responded

We are disappointed to see that you are so unhappy with your most recent visit, Mary. We care deeply about the service we provide our guests, and will have a member of our Service Department reach out to see if there is anything we can do to help turn this experience around for you. Please contact me directly if you have any further questions, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Karine! We appreciate your trust, and we thank you for your kind words and 5-Stars! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Sal is one of the best, and his customers are, too! Thanks for visiting our Service Department at Maus Nissan, Logan! We appreciate your trust, and thank you for your kind words. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thanks for your feedback, Jason! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Sal does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Franco family! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Maus Nissan of New Port Richey responded

We love our customers, and we're glad that it shows! Thank you for visiting our Service Department at Maus Nissan, Kelli! We appreciate your continued trust, and we thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you for life - so don't hesitate to let us know if there is ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha

Maus Nissan of New Port Richey responded

We completely understand where you are coming from, and apologize if you had anything less than a truly exceptional experience with us, Mr. Rogers. We are pleased; however, that our Service Management handled your situation properly, and responded immediately to your concern. They quickly came over to tow your vehicle back to our shop, and dropped off a free rental for you, at the same time. When your vehicle came back, our techs determined the new lines they had installed as part of your valve cover repair were faulty, so we replaced them again, and tested everything to make sure that there were no leaks, and we detailed your engine bay just to make sure there was no diesel odor present. We will always stand behind our work, and if things ever go wrong, we will work to make it right. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thanks for trusting us, and for being a part of our Maus Family. Have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thank you very much, Mike! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is ever anything we can help you with, please do not hesitate to contact us. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Carlos! We're thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Thank you very much, Paul! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us. Thanks again for your support, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138