Salem Kirby

I recently purchased a used car for my daughter from Dallas Lee at Volvo Cars Winston Salem and I must say, the entire experience exceeded my expectations in every way possible. From start to finish, Da Dallas Lee at Volvo Cars Winston Salem and I must say, the entire experience exceeded my expectations in every way possible. From start to finish, Dallas Lee demonstrated professionalism, honesty, and a genuine commitment to customer satisfaction that is truly praiseworthy. Right from the initial inquiry, Dallas was incredibly responsive and went out of his way to answer all my questions promptly. He was upfront about the car's history, maintenance records, and any minor issues it had, ensuring complete transparency throughout the process. Upon meeting in person, Dallas was friendly, courteous, and displayed a thorough knowledge of the vehicle. He encouraged a test drive, allowing me to thoroughly evaluate the car's performance and handling. I appreciated his patience as I took my time examining the car and ensuring it met my requirements. The negotiation process was surprisingly pleasant and stress-free. Dallas demonstrated fairness and flexibility, providing a great deal that was well within my budget. I genuinely felt that he valued me as a customer, making me feel at ease throughout the entire transaction. What truly impressed me was Dallas’s commitment to ensuring the car was in pristine condition before handing over the keys. He had the vehicle thoroughly inspected and serviced, addressing any outstanding issues, and even included a fresh detailing, making the car look brand new, with a full tank of gas! In conclusion, I cannot recommend Dallas Lee at Volvo Winston Salem highly enough for his and the dealership’s exceptional service, honesty, and dedication to customer satisfaction. If you are in the market for a used car, I urge you to look no further. Dallas is a true professional who goes above and beyond to ensure you drive away with a fantastic vehicle and a smile on your face. Sincerely, Bill and Jacqueline West More

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i bought a car from them carfax was showing 2 accidents they said employee owned unit was having a baby which i found out later was a lie when i ran autocheck on it came back with frame damage which was no they said employee owned unit was having a baby which i found out later was a lie when i ran autocheck on it came back with frame damage which was not on the carfax i called them sales manger stated he didnt care because autocheck will 90 percent of all auctions and dealers use is false does not matter car is worth half what i paid for it so i have had to file a complaint with dmv inspector and dealing with this bs stay away More

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Volvo of Winston Salem dealership made my purchase easy. Sales person made sure I was familiar and comfortable with my purchase. Sales staff made sure the vehicle I ordered was clean and defect free. Made Sales person made sure I was familiar and comfortable with my purchase. Sales staff made sure the vehicle I ordered was clean and defect free. Made my sales experience without bad experience. More

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Quick, easy purchase! In the last year, I was looking for a vehicle, and Salem Kirby was helpful and honest to tell me that the particular vehicle I wanted, at that time, w In the last year, I was looking for a vehicle, and Salem Kirby was helpful and honest to tell me that the particular vehicle I wanted, at that time, was no longer available. I appreciate her honesty and made a note that if I found another vehicle I would contact her. Found a 2008 Volvo XC70 at Volvo Cars Winston-Salem. They have a great selection of vehicles to choose from. Met with Ms. Kirby and she introduced me to Zach Hisel who set up a test drive. Zach is very knowledgeable and not pushy at all. He answered all my questions. Overall, the experience was pleasant and no hassile whatsoever. A fair price was agreed upon and thus you have a happy customer! Thanks so much! Mark and Lisa Holland More

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