Sales Team
Sales Team at Rairdon's Honda of Sumner

Sales Team

Sales Team

Rairdon's Honda of Sumner

16302 Auto Lane
Sumner, WA 98390

Contact Me
3.7
32 Reviews
3.7

32 Reviews

Write a Review

32 Reviews of Sales Team

September 27, 2025

Dealership Rating
Employee Rating

Shane took great care of me and my car today! Shane made sure I was well informed about the process. Thank you Shane! More

by mario-lisa-lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Fitzimonns

September 23, 2025

Dealership Rating
Employee Rating

THEY LIED AND TRICKED ME INTO SIGNING A LEASE WAY OVER MY BUDGET, AND GAVE ME A "BRAND NEW 2025 CAR" FILTHY INSIDE AND OUT AND WITH A SCRATCHED UP WINDSHIELD. AND REFUSED TO TAKE CARE OF IT. The scratches ar More

by vanessaroll89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 25, 2025

Rairdon's Honda of Sumner responded

I'm really sorry to hear about your unpleasant experience. It's disappointing to know that the condition of your vehicle and the leasing process didn't meet your expectations. We take feedback like this seriously, and I want to ensure you get the assistance you need. Please reach out to me so we can discuss this further and work towards a resolution. Thank you, Bryan R. Kelley - General Manager - bkelley@rairdon.com

September 20, 2025

Dealership Rating
Employee Rating

Eugene treated me like the most important client he ever had. I wanted to buy a used S2000 sight unseen and he made it happen, with appropriate verbiage to protect both our interests. And we had a good ti More

by miken63swc
Recommend Dealer
Yes
Sep 22, 2025

Rairdon's Honda of Sumner responded

Hi Mike, it’s awesome to hear Eugene took such great care of you at Rairdon's Honda of Sumner! Enjoy your Honda S2000, and we’ll see you next time!

September 17, 2025

Dealership Rating
Employee Rating

Shane and service is always wonderful and makes the experience very good and he is very helpful More

by Sea2md
Recommend Dealer
Yes
Sep 18, 2025

Rairdon's Honda of Sumner responded

We are glad to hear that Shane has provided excellent support. Thanks for being a valued client of Rairdon's Honda of Sumner!

September 17, 2025

Dealership Rating
Employee Rating

My service at Rairdon Honda was wonderful. Shane is always so helpful. I appreciate everybody there. More

by Sea2md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Rairdon's Honda of Sumner responded

Thank you for the kind words for Shane and the Rairdon's Honda of Sumner team. See you next time!

September 14, 2025

Dealership Rating
Employee Rating

I went in for an oil change Friday evening and the customer service was not good but I was grateful for the hours of operation and no appointment needed. More

by busy mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 15, 2025

Rairdon's Honda of Sumner responded

We're glad to know our hours were convenient for you, but we're sorry the customer service didn't meet your expectations. We aim to provide great service at all times, and we'd love a chance to improve your impression of us. Please consider giving me a call so we can discuss further. Thank you, Carla L. Ross - Customer Satisfaction Manager - cross@rairdon.com

August 31, 2025

Dealership Rating
Employee Rating

This past saturday I went in for an annual service and was delighted with the overall experience Chiane M. procured with me on what needed to be done on my car. had Very clear communication and always wan More

by Chris Giangrandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chiane Martin

Sep 02, 2025

Rairdon's Honda of Sumner responded

Chris, thank you for sharing your feedback about Chiane and our team! We're glad to know we have your trust here at Rairdon's Honda of Sumner. See you next time!

August 31, 2025

Dealership Rating
Employee Rating

I had a very disappointing experience with this dealership. They gave me at least four different prices on the same vehicle, each time saying “we can’t go any lower” — only to suddenly drop the pri More

by LookingForAHonestDealer
Recommend Dealer
No
Sep 02, 2025

Rairdon's Honda of Sumner responded

It's disheartening to hear about your experience, and I apologize for any frustration caused. We strive for transparency and professionalism in all our dealings, so this feedback is concerning. I'd like the opportunity to address these issues directly with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Carla L. Ross - Customer Satisfaction Manager - cross@rairdon.com

August 26, 2025

Dealership Rating
Employee Rating

Every and all experiences with this dealership from sales to service has been a joke More

by Ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carolyn, Jeffrey, Genevieve

Aug 27, 2025

Rairdon's Honda of Sumner responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Carla L. Ross - Customer Satisfaction Manager - cross@rairdon.com

August 22, 2025

Dealership Rating
Employee Rating

Everything was smooth sailing buying two car with Genevieve, and the car dealership .. with prize of my car and color and finance I am so happy Being coming to Honda since 1988 More

by Amparocardoza6693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Genevieve

Aug 25, 2025

Rairdon's Honda of Sumner responded

Congratulations on your two new cars, Amparo! We’re glad Genevieve and the team made the process smooth and enjoyable. We truly appreciate your loyalty to Rairdon's Honda of Sumner over the years. Safe travels!

1
...

Dealership Inventory (345 Vehicles)

new 2025 Honda Accord car, priced at $28,500
2025 Honda Accord
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2021 Buick Encore GX car, priced at $16,977
2021 Buick Encore GX
used
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V car, priced at $36,555
2026 Honda CR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda Ridgeline car, priced at $42,500
2025 Honda Ridgeline
new
Diffused Sky Pearl exterior
Automatic
All-wheel Drive
used 2020 Nissan Rogue Sport car, priced at $14,977
2020 Nissan Rogue Sport
used
Gun Metallic exterior
Automatic
All-wheel Drive
used 2016 Kia Forte car, priced at $12,777
2016 Kia Forte
used
Aurora Black Pearl exterior
Automatic
Front-wheel Drive