Sales Team

Disappointing Car Buying Experience I recently purchased a brand-new vehicle from this dealership, and the experience was far from satisfactory. The advertised price did not match the final paperwork, with a brand-new vehicle from this dealership, and the experience was far from satisfactory. The advertised price did not match the final paperwork, with hidden fees added at the last minute. The staff pressured me to sign quickly instead of addressing my concerns, which made the process stressful and frustrating. To make matters worse, the brand-new car they sold me had a defective battery. I was left waiting for nearly 20 minutes in freezing conditions before help arrived. The vehicle had to be brought back to the dealership for diagnosis, and I was placed in a loaner car instead of enjoying the new car I had just purchased. When I tried to follow up, communication was slow and dismissive. Overall, this dealership failed to provide transparency, professionalism, and basic customer support. I would strongly caution future buyers to double-check all paperwork, pricing, and vehicle condition before committing here. More

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Don was very professional and friendly. He informed me of the facts regarding my vehicle and its requirements with knowledge. And he promptly informed me when my vehicle was complete. Tha He informed me of the facts regarding my vehicle and its requirements with knowledge. And he promptly informed me when my vehicle was complete. Thanks so much Don. More

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I was looking for a vehicle to accommodate my growing family. I went into Riardons Honda of Burien. Upon entering the main lobby, I found Josue in sales. He was a great help on finding the right vehicle family. I went into Riardons Honda of Burien. Upon entering the main lobby, I found Josue in sales. He was a great help on finding the right vehicle for my family and I. More

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Excellent They gave me good treatment, good service, good price, and they are honest forever 👍 price, and they are honest forever 👍 More

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We drove a long way to get there and the car needed a detail and alignment. It was Sunday so I said I would pick it up Thursday. I forgot that I had an appointment Thursday so I called Wednesday and ask detail and alignment. It was Sunday so I said I would pick it up Thursday. I forgot that I had an appointment Thursday so I called Wednesday and asked if the car could be picked up that day and was told yes it would be ready. I took the light rail ( over an hour) then a taxi from the airport to get to the. Dealership to find out the car was not ready. I waited over an hour for them to “clean” the car. It looked ok but definitely didn’t look like I just bought a 2024 used car from a dealership. They lost my down payment check do I had to stop payment on it ($25 that I did not get reimbursed for) and sent them a new check. It got returned because they don’t have a Dropbox for mail so I had to give my debit card information over the phone. Then my license plate came in so they called and I asked if they could mail them to me and they confirmed my address. Waited 2 weeks no plates so we decided to make the hour drive a pick them up. In summary, it seemed that once I signed the paperwork, they were done with me and on to the next. More

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Michael is professional customer service,,, he care about best for customer .. I will looking for him next time when my car needs service best for customer .. I will looking for him next time when my car needs service More

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Had a great experience buying my car here! The process was smooth and quick, and Arnas was awesome to work with — super helpful and professional. Fair negotiation too. Definitely recommend thi The process was smooth and quick, and Arnas was awesome to work with — super helpful and professional. Fair negotiation too. Definitely recommend this dealership! More

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purchased a 2024 BMW X3. Once I purchase purchase, it left a lot. I noticed the tires were mismatched Baldwin in the front new ones in the back. The new ones in the back were Once I purchase purchase, it left a lot. I noticed the tires were mismatched Baldwin in the front new ones in the back. The new ones in the back were not run flats so the car was sold without a jack and without run flat tires and they were mismatched tires. I guess I didn’t think I had to look at the tires when I purchased a car that new That new from a dealership I will not recommend them. More

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Great salespeople. Friendly and knowledgeable. They did a wonderful job getting my wife and I a great car, and showing us how to operate it. Friendly and knowledgeable. They did a wonderful job getting my wife and I a great car, and showing us how to operate it. More

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It was really great customer service of Burien Honda, all staff was very respectful and in fact helpful too staff was very respectful and in fact helpful too More

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