Salma B
Salma B at O'Steen Volvo Cars of Jacksonville

Salma B

Sales Consultant

O'Steen Volvo Cars of Jacksonville

10863 Philips Hwy
Jacksonville, FL 32256

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5.0
15 Reviews

Languages Spoken

Arabic Arabic

English English

5.0

15 Reviews

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15 Reviews of Salma B

February 10, 2026

Dealership Rating
Employee Rating

This is the third Volvo from O'Steen and first encounter with Salma. She was very knowledgeable about the vehicle, patiently answered questions and was my guide through vehicle set up. Customer focused and More

by Rwashingtono
Recommend Dealer
Yes
Feb 11, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your continued trust and loyalty—it truly means the world to us that this is your third Volvo from O’Steen! We’re thrilled to hear that your first experience with Salma was such a positive one. She takes great pride in making sure every guest feels confident and comfortable, especially during vehicle setup, and we’re so glad she was able to patiently guide you every step of the way. Your kind words about her professionalism and customer-focused approach will mean so much to her. Hearing that our team continues to provide exceptional service in a welcoming, customer-friendly environment is exactly what we strive for. Thank you again for being part of the O’Steen Volvo Cars of Jacksonville family—we look forward to serving you for many more Volvos to come! 🚗✨-AS

February 06, 2026

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about O’Steen Volvo Cars of Jacksonville! I was treated with genuine kindness and respect. The entire team was incredibly friendly, professional, and efficient, ma More

by asarver10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that your experience at O’Steen Volvo Cars of Jacksonville was smooth, stress-free, and enjoyable. Our team takes great pride in providing honest, friendly, and professional service, and it means the world to know that it made such a positive impact on your visit. We can’t wait to welcome you back in the future, and we truly appreciate you recommending us to others. Thank you again for choosing O’Steen Volvo Cars of Jacksonville!-AS

January 21, 2026

Dealership Rating
Employee Rating

Great customer experience! Entire staff was pleasant & welcoming. Salma was very attentive & made sure our concerns were addressed. Paul, as always, was exemplary. Mark was pol More

by bmelvin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C , New manager, Mark....excellent!

Jan 22, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that our entire team made you feel welcome and well taken care of. Salma’s attentiveness, Paul’s consistently exemplary service, and Mark’s dedication to ensuring your satisfaction truly reflect the experience we strive to provide. Your continued trust means the world to us—thank you for choosing O’Steen Volvo Cars of Jacksonville. We look forward to serving you again! ⭐🚗-AS

Jan 21, 2026

bmelvin7 responded

O'Steen makes it happen!

December 30, 2025

Dealership Rating
Employee Rating

Everyone at this friendly dealership goes out of their way to help you in any way they can. They had everything ready for our appointment to lease our sixth Volvo. More

by beachtop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C , Mark Stapleton, Service; Woody O'Cain, Finance

Dec 31, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re honored to have helped you with your sixth Volvo lease—that’s amazing! It’s always our goal to make every visit smooth and enjoyable, and we’re thrilled to hear our team delivered a friendly and seamless experience. We truly appreciate your continued trust and loyalty! 🚗✨-AS

November 26, 2025

Dealership Rating
Employee Rating

My salesperson, Salma was professional and persistent. She is the reason I purchased my vehicle from O Steens. More

by jssanderbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Erler

Nov 29, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re thrilled to hear that Salma provided you with professional and attentive service throughout your car-buying experience. Her dedication to our customers truly reflects the values we strive for at O’Steen Volvo Cars of Jacksonville. We’re grateful you chose to purchase your vehicle with us, and we hope you enjoy it for many miles to come. If you ever need anything, we’re here to help!-AS

November 23, 2025

Dealership Rating
Employee Rating

I had seen the car I wanted and called. I talked to Salma and when I got there she had the car pulled around front and ready to go. She was so informative and helpful with questions. Very p More

by happytop0
Recommend Dealer
Yes

Other Employees Tagged: Wade G

Nov 24, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re thrilled to hear that Salma made your experience smooth and enjoyable. Having the car ready for you, answering your questions, and providing professional, no-pressure service is exactly what we strive for. We truly appreciate your recommendation and are grateful you chose us. Enjoy your new car, and please let us know if there’s anything we can assist with in the future! 🚗✨-AS

October 17, 2025

Dealership Rating
Employee Rating

Osteen is the best place to purchase your next Vehicle! I worked with a wonderful sales person named Salma and the manager was great as well! Got the car I was hoping to get and will more than likely pu More

by tgshuman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience with Salma and our team — we'll be sure to pass along your kind words. Congratulations on your new vehicle! We're honored to have earned your trust and future business, and we truly appreciate you referring us to others. If there's anything you need down the road, don’t hesitate to reach out. Welcome to the O’Steen Volvo Cars of Jacksonville family!-AS

August 06, 2025

Dealership Rating
Employee Rating

Nathan, Ross, Jason, Selma, and everyone at O’Steens Volvo were most professional. They worked together as a team to ensure all of my questions were answered. Nathan was most patient allowing me to lo More

by pettigrewsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nathan K, Ross Erler , Rob Davidson, receptionist,

Aug 07, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Nathan, Ross, Jason, Salma, and the rest of our team at O’Steen Volvo Cars of Jacksonville made such a positive impression. We’re especially glad Nathan was able to provide the time, patience, and knowledge you needed to explore your options comfortably — especially when it comes to today’s tech features! Your feedback means a lot to us, and we’re grateful you chose to work with our team. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything down the road!-AS

July 02, 2025

Dealership Rating
Employee Rating

Pretty easy and relaxing experience over all. The deal was fair on car and trade More

by mahanyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the great feedback! We’re glad to hear your experience was easy and relaxing, --that’s exactly what we aim for. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything down the road!-AS

June 21, 2025

Dealership Rating
Employee Rating

Salma was great for us. She put up with me being hard-core about what I wanted and I was totally satisfied with the deal I made. The one thing I didn't like was when I hande More

by Bgary69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Salma took great care of you and helped you get exactly what you were looking for—she’s truly an asset to our team! We also want to sincerely apologize for the confusion and frustration regarding the check during the payment process. Your feedback is being taken seriously, and we’ll be addressing this internally to ensure our team handles situations like this more confidently and professionally in the future. If you need further assistance please reach out directly to our General Manager Ross at 904-396-5486 We truly appreciate your patience and the fact that you stuck with us despite the hiccup. If there’s anything more we can do for you, please don’t hesitate to reach out.-AS

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