Sam Ibrahim | Page 5

Nice people and excellent service. I was very happy with the experience and my new car. I was very happy with the experience and my new car. More

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Sam was a lot of help during the sales five days before I stopped into the dealer. He kept checking back with me when I was gonna be able to make a test drive and I was pretty busy and till I told him I woul stopped into the dealer. He kept checking back with me when I was gonna be able to make a test drive and I was pretty busy and till I told him I would have time Monday morning September 29Let me have my first test drive that’s when I decided I must have that Buick. More

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The experience we had at Lexus of Cleveland Dealership has been the best car buying experience we ever had. The sense of ease at every visit we did was obvious. Sam Ibrahim was very helpful and extremely has been the best car buying experience we ever had. The sense of ease at every visit we did was obvious. Sam Ibrahim was very helpful and extremely welcoming and very professional to work with. His knowledge and expertise about the different models of vehicles helped us tremendously is making our decision. Sam allowed us at every visit we made to the dealership to ask as many questions as we could . During our journey to make the decision be was very patient and helpful . I highly recommend this dealership and specifically Sam Ibrahim. Thank you Lexus of Cleveland for making this experience do memorable More

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I already did this. I prefer this dealership to the Akron one. Cleaner, newer, bigger, better supply of used and new cars. I prefer this dealership to the Akron one. Cleaner, newer, bigger, better supply of used and new cars. More

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Sam was knowledgeable and very helpful. You have a very good employee. Even on the phone he sounded really a nice guy. We haven’t received the title yet. Title expires on October 17th. You have a very good employee. Even on the phone he sounded really a nice guy. We haven’t received the title yet. Title expires on October 17th. More

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This was not my first car purchase, nor was it even my first luxury car. But this establishment and this team made me feel like it was. Mostly because this location is THE standard of how a customer exper first luxury car. But this establishment and this team made me feel like it was. Mostly because this location is THE standard of how a customer experience should be. Pete, Sam, John and the entire team were overwhelmingly helpful, understanding, and solely focused on delivering us exactly what we agreed upon and beyond. Sam made every step of the purchasing process effortless and enjoyable. The dealership was buzzing with customers and he was able to even surprise us with an unexpected and heart warming celebration for our purchase with the entire team for my family, including my young children, who now must think every purchasing experience is like this. It isn’t. Every feature, perk, and amenity offered here makes you feel like so much more than a sale, and honestly I don’t think they ever referenced my purchase as such, because it wasn’t just a transaction, it was a collaborative solution and that’s the point. Lexus has a lifelong customer and brand ambassador. This team and location deserve every sale and award that’s available to them. Top class product sold by a top class team. More

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