I have been in the automobile industry for 22 years. I was a technician for 15 years at which time I also acted as a service advisor as well. I have been 7 years as strictly a Service Advisor. I am a Honda Certified Service Advisor of over 4 years.
Read more13 Reviews
Write a ReviewDealership Experience
13 yrs, 10 mos
Industry Experience
31 yrs, 10 mos
Specialties & Trainings
100% in all Honda Testing. Completed all Honda classroom certification training and tests. Dealer Rater Certified. Always look to fully satisfy my customers needs.
13 Reviews of Sam Kivlighan
October 05, 2026
This dealer redeemed itself. They no longer charge a service fee to pay using a credit card. I understand its under new ownership. I also got a coupon mailer that brought me back They no longer charge a service fee to pay using a credit card. I understand its under new ownership. I also got a coupon mailer that brought me back. They gave me a huge discount on a oil change which is a first since the 90's, I think. This was very much appreciated with costs going up on everything. More
September 29, 2026
Unsatisfactory service, poor customer service, unreliable reports and diagnostic. I am not satisfied with the service I received. I was ove billed for a defective parts instead of replacing the p unreliable reports and diagnostic. I am not satisfied with the service I received. I was ove billed for a defective parts instead of replacing the parts I was charged. My vehicle is 4780 miles and the a/c was not cooling properly. More
September 20, 2026
Great customer service, honest service and this dealership has very reasonable prices compared to other Hinda dealerships. Stone Mountain Honda great job! dealership has very reasonable prices compared to other Hinda dealerships. Stone Mountain Honda great job! More
Other Employees Tagged: Misal Kara
September 12, 2026
Great communication, comfortable seating area, coffee and water with comfortable inside temperatures. They have a computer area. water with comfortable inside temperatures. They have a computer area. More
Other Employees Tagged: Jeff Hendricks
September 11, 2026
The service I received was courteous, very friendly and the epitome of professionalism. All of employees I encountered were engaging and helpful. And my sincere thanks to Shane, Adrian and Sam (??the gentl the epitome of professionalism. All of employees I encountered were engaging and helpful. And my sincere thanks to Shane, Adrian and Sam (??the gentleman who took my payment and walked me to my car). More
Other Employees Tagged: Shane and Adrian
August 10, 2026
Went in for routine maintenance on my 2023 Honda Pilot. I worked with my regular service representative Sam Kivlighan. As always, Sam was pleasant and great to work with. He kept me informed on the progre I worked with my regular service representative Sam Kivlighan. As always, Sam was pleasant and great to work with. He kept me informed on the progress of my service, and advised me of the results when they were finished. More
August 08, 2026
friendly professional, caring, I love the way the staff interact with each customer and grease them with a smile. Great customer service number one dealership on my list. interact with each customer and grease them with a smile. Great customer service number one dealership on my list. More

