Sam Kristl

We had a great experience at this dealership. The staff were friendly, helpful, and professional, and they made the car-buying process smooth and easy. The staff were friendly, helpful, and professional, and they made the car-buying process smooth and easy. More

Print

★★★★★ I had an excellent experience at ZAG Motors, and I especially want to thank Sam and Miguel for making the entire process so easy and enjoyable. Both of them were friendly, professional, patient, and I especially want to thank Sam and Miguel for making the entire process so easy and enjoyable. Both of them were friendly, professional, patient, and genuinely helpful from start to finish. Sam and Miguel took the time to answer all of my questions, explain everything clearly, and work with me to find the right option for my situation. I never felt rushed or pressured, which made a huge difference in the overall experience. The customer service was outstanding, and I really appreciated how helpful and straightforward they were throughout the process. If you're looking for a vehicle at ZAG Motors, I highly recommend asking for Sam or Miguel. They both went above and beyond to help me and made it a five-star experience! More

Print

Do not buy from this dishonest dealer. These are the kind of guys who give used car dealers their bad reputation. I’ll start with the last straw. After many hours and various delays (p These are the kind of guys who give used car dealers their bad reputation. I’ll start with the last straw. After many hours and various delays (paperwork, etc.) we got to the signing part. After signing the mountain of paperwork it takes to buy a car, they gave us one last form to sign. That was the form where they disclosed “frame damage”. FRAME DAMAGE! We were buying a used Tesla Model Y which has an integral frame with the EV battery pack. Frame damage is a huge deal in Tesla’s and is very expensive to repair. They knew it, and they tried to slip the disclosure by us on the very last signature page. They had no explanation for why they had not told us sooner in the process. They were really hoping that we would not notice. We refused to sign and walked out. Before that, there were the price games on the car we were trading in. They gave us a price on a handwritten piece of paper but when the formal paperwork came back they had lowered the trade-in price and got one of our names wrong. Their price explanation was marginally acceptable so we went with it, but we noticed that they had added the cost for GAP insurance. We did not want or need GAP insurance so we told them to take it out. The next set of paperwork came back without the GAP, but with the trade-in value lowered by exactly the amount they were going to charge for GAP insurance. We sent it back for the third time. That is when we got the “frame damage” paper. They use a two-person approach. The nice guy is the front guy but he has to keep going back and consulting with the sleazy dishonest guy who comes out with all the confusing and conflicting stories. Be warned! We now have our car, but not from them. More

Print

Great dealership with great cars and prices, I highly recommend. Sam was a great help recommend. Sam was a great help More

Print

Sam took great care of my needs in finding the make and model. He kept me updated with which vehicles were available. I would definitely work with him again! model. He kept me updated with which vehicles were available. I would definitely work with him again! More

Print

My dealer at Zag motors was awesome. Sam helped me through the whole process and made sure I understood everything that was going on. I didn't feel like they were being sneaky or trying Sam helped me through the whole process and made sure I understood everything that was going on. I didn't feel like they were being sneaky or trying to rush me through making a decision. I ended up driving away happy as could be. More

Print

Our salesman Sam was amazing very patient and had a great sense of humor easy to talk to especially for someone who’s normally very nervous. They were amazing at working with the problems we were having and sense of humor easy to talk to especially for someone who’s normally very nervous. They were amazing at working with the problems we were having and getting us home in a new safe car. More

Print

The staff made the whole experience easy and delivered with professionalism and attention to detail. This is my second vehicle! Will be returning in the future. with professionalism and attention to detail. This is my second vehicle! Will be returning in the future. More

Print

Sam and Peter were great from the shuttle pick up to the end. Very friendly, great great great customer service from both of them. Never felt discouraged always felt positive about our car buying experience end. Very friendly, great great great customer service from both of them. Never felt discouraged always felt positive about our car buying experience because of both them. I loved talking story with Peter, he made us feel comfortable from when he picked us up from home with their shuttle services. Great all around services. More

Print

We was treated fairly for what we could afford no hassle felt like family and easy to work with and made sure we was given a fair deal love this guys felt like family and easy to work with and made sure we was given a fair deal love this guys More

Print