Sam Maddalena
Sam Maddalena at Ourisman Honda of Woodbridge

Sam Maddalena | Page 5

Service Advisor

Ourisman Honda of Woodbridge

14201 Richmond Hwy
Woodbridge, VA 22191

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92 Reviews

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92 Reviews

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92 Reviews of Sam Maddalena

October 10, 2022

Dealership Rating
Employee Rating

My 2003 Ford f150 was leaking g water thought it was the head but they found a pipe in middle of the block. DISCONTINUED PART BUT THEY FIXED IT AND NO MORE LEAK ITS GONE NOW. More

by Josesanchez74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Ourisman Honda of Woodbridge responded

Josesanchez74, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Woodbridge.

October 10, 2022

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Employee Rating

I have taken my car to service for oil change and tire rotation at Hendrick honda in Woodbridge . They have damaged my car fender while lifting the vehicle and not be responsible for their action . I am v More

by Ijaved84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 13, 2022

Ourisman Honda of Woodbridge responded

Javed Iqbal, we are disappointed to see your low star rating. Please reach out to us at (703) 490-2038 when you can so we can address this situation directly. Thank you and have a great day.

October 05, 2022

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Employee Rating

2015 Dodge Ram 1500 replaced shifter knob. Car shifts into gear again. GREAT mother of pearl it’s fixed and in record time due to part being on back order.!!!! More

by Joshuaaguilar775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Ourisman Honda of Woodbridge responded

Joshuaaguilar775, we are so pleased you enjoyed your visit to Hendrick Honda Woodbridge!

October 04, 2022

Dealership Rating
Employee Rating

2021 Honda pilot sport had crackling noise. They got it done fairly quickly. Stereo is fixed. No more popping noises. GREAT!!! Williker!!!Willie's!!!! Great! More

by Juliobanderas11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Ourisman Honda of Woodbridge responded

Juliobanderas11, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Woodbridge.

October 03, 2022

Dealership Rating
Employee Rating

2017 Honda civic hatchback blue got oil change tire rotation brakes tires and brake and transmission fluid. GREAT Work and. gReAt service!! everything was Great! More

by Chitogonzalezayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Ourisman Honda of Woodbridge responded

Chitogonzalezayala, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Woodbridge.

October 03, 2022

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Employee Rating

My 2011 Nissan pathfinder is still going strong. As if it was the first day I got it. GREAT customer service from Friendly People. Hendrick Honda is my go to dealer for all my cars More

by Tiablancaromero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Ourisman Honda of Woodbridge responded

Tiablancaromero, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Woodbridge.

October 03, 2022

Dealership Rating
Employee Rating

My 2020 Toyota 4Runner has been worked by the Hendrick service department since I have bought it here. No problems whatsoever.WILL always Give thanks to them for taking care of my car. More

by Boconreligioso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Ourisman Honda of Woodbridge responded

Boconreligioso, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Woodbridge.

February 21, 2022

Dealership Rating
Employee Rating

When made aware of damage done to my wheels on a previous visit, the service department (thanks, Amy) reached out to me to schedule an appointment with their wheel specialist. All work was completed to my sa More

by wdebban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Ourisman Honda of Woodbridge responded

Hello Wdebban, we appreciate you taking the time to leave us this feedback. Thank you for being such a loyal customer. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

January 27, 2022

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Employee Rating

I will start this saying, I very rarely leave reviews, but we had such a great experience and wanted to make sure it was known. We (my friends and i) stopped here while on a trip, as we were having car tr More

by Keenj7534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2022

Ourisman Honda of Woodbridge responded

Keenj7534, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate you taking the time to leave us this feedback. . If you're ever in need of more help, please let us know! Have a wonderful day.

October 29, 2021

Dealership Rating
Employee Rating

Outstanding service. Best Honda Dealership ever. Fast, detail oriented service from true professional techs. What I liked most was the efficacy of the check in process, the friendliest staff and the clean More

by pmgioia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Mitchell

Oct 30, 2021

Ourisman Honda of Woodbridge responded

Hi Pmgioia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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